Hotel Housekeeping Manager

NHS National Services Scotland; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health service provider in Glasgow seeks a Housekeeping Manager to oversee the housekeeping department of their hotel. The ideal candidate will have strong leadership skills and experience in hospitality operations. Key responsibilities include supervising staff, managing budgets, and ensuring cleanliness standards. This position requires flexibility and adaptability within a busy environment, including evenings and weekends.

Qualifications

• Strong background in housekeeping and hotel operations.
• Proven experience in leading and developing teams.
• Ability to work in a busy environment with competing priorities.

Responsibilities

• Supervise and train housekeeping team.
• Oversee daily operations and inventory management.
• Conduct regular inspections to meet quality standards.
• Manage staffing levels, budgets, and payroll.

Skills

Organizational skills

Communication skills

Problem-solving skills

Leadership

Job description

The Golden Jubilee Conference Hotel is one of the leading residential conference venues in the West of Scotland and part of NHS Scotland. We have 170 bedrooms, 17 conference spaces, extensive grounds and a Centre for Health and Well-being. We are members of the prestigious Venues of Excellence, IACC and MIA.

We have an exciting opportunity to join and lead our Housekeeping Team to deliver outstanding levels of service and experiences for our guests, delegates and patients and visitors.

We are looking for an experienced and professional Housekeeping Manager to oversee our housekeeping department for all areas of the hotel including bedrooms and public areas. You will have a strong background in housekeeping and hotel operations, preferably within a 4* setting. Proven experience in leading and developing teams is essential for this role.

Reporting to the Rooms Division Manager, you will have overall responsibility for the cleanliness and presentation standards of the hotel as well as ensuring supplies, equipment and amenities are adequately maintained and stocked.

Typical duties include but are not limited to the below;

• Supervising and training housekeeping team to uphold exceptional standards.
• Overseeing daily operations, including scheduling, task allocation and inventory management.
• Conducting regular inspections to ensure all accommodations meet quality standards.
• Working closely with other departments to meet guest expectations and resolve any issues promptly.
• Manage staffing levels, budgets, and payroll in line with financial targets.
• Oversee recruitment, training, and welfare of housekeeping team members.
• Maintain accurate records of attendance, holidays, and staff training.
• Ensure all Health & Safety procedures and compliance training are up to date.

The role requires the ability to be flexible, have good organisational and communication skills and have excellent problem solving skills.

A proven track record of working in a busy environment where changes and competing priorities are a daily challenge is essential.

This post will involve working 5 days from 7 and will include evenings, weekends and occasional public holidays when operationally required.

NHS Golden Jubilee is open to considering flexible working options for this role.

This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.

As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Details on how to contact the Recruitment Service can be found within the Job Pack.