Hotel Housekeeper

Aldwark Manor Estate; York; On-site; GBP 20,000 - 24,000; Full time

Job summary

Aldwark Manor Estate is seeking a dedicated Room Attendant to join their housekeeping team. The role involves cleaning and servicing rooms as well as public areas to meet established standards. Benefits include apprenticeship opportunities, gym access, and free meals on duty in a beautiful, luxury hotel environment.

Benefits

Apprenticeship and other development opportunities.

Gym and leisure use.

Share of Tronc.

Hospitality Rewards platform.

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount.

Qualifications

• Experience in a housekeeping role preferred.
• Ability to follow established cleaning standards and procedures.
• A commitment to providing excellent service.

Responsibilities

• Clean and service assigned rooms according to standards.
• Ensure cleanliness of public areas, including corridors.
• Report repairs or unsafe conditions to Supervisor.

Skills

Attention to detail

Teamwork

Communication

Job description

Job Title

Position:Room Attendant

Reports to: Housekeeping Manager / Assistant Manager / Supervisor

Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF

Hours of work: full time or flexible

Benefits:

Apprenticeship and other development opportunities.

Gym and leisure use. (September 2025)

Share of Tronc.

Hospitality Rewards platform.

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at our Hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 24 bedrooms. The leisure facilities opening later this year with the new spa, bedrooms and meeting space opening 2026

Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.

Main duties and purpose of the role:

• Clean and service assigned rooms and or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitising bathrooms, removing rubbish, etc. Liaising with the supervisor when rooms are ready for guests.
• Replacing used amenities, such as tea, coffee in the bathrooms replacing used towels and other bathroom amenities, such as shampoo and soap.
• Minimise waste in all cleaning areas.

• Cleaning, vacuuming, dusting, mopping public areas, such as corridors.
• Returning and restocking cleaning cart at shift end.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Report repairs or unsafe conditions to Supervisor.
• Notifying supervisor/manager of any accidents or problems while rendering service always follow established safety procedures. Immediately report any health and safety incident, security breaches, concerns, or suspicious behaviour

The above is a non exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.