Hotel Head Receptionist

Normanton Park Hotel; Stamford; On-site; GBP 25,000 - 26,000; Full time

Job summary

A prominent hospitality establishment in Stamford is seeking a full-time Head Receptionist. Responsibilities include checking guests in and out, handling reservations, and performing daily administrative tasks. Ideal candidates will possess excellent interpersonal skills and previous experience in hospitality is preferred. This role demands flexibility and availability during weekends and holidays. Competitive salary offered between £25,000.00-£26,000.00 per year.

Benefits

Company pension

Discounted or free food

Employee discount

Free parking

On-site parking

Qualifications

• Excellent interpersonal skills required.
• Must communicate effectively with guests and staff.
• Experience in hospitality preferred.

Responsibilities

• Check guests in and out, produce bills.
• Handle hotel and restaurant reservations.
• Perform daily administrative tasks.
• Engage in letter writing and email correspondence.

Skills

Interpersonal skills

Communication

Sales knowledge

Social media knowledge

Education

GCSE

Tools

Guestline

Job description

Job Description:

Job information Hotel Head Receptionist from the Company Normanton Park Hotel, this latest Hotel Head Receptionist job vacancy is located in the city Stamford located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Hospitality field have been opened and published up to the specified time.

Job Responsibility:

We are looking for a full time Head Hotel receptionist

Main duties include:

• Checking guest in and out of the hotel including producing bills
• Ensuring accurate payments are made/balanced
• Hotel & restaurant reservations
• General enquiries
• Daily administrative tasks
• Daily banking
• Letter writing and email correspondence
• sales ledger
• staff training
• social media knowledge
• sales knowledge would be an advantage
• Previous experience of using guestline is preferred but not essential
• Previous experience of working in best western is preferred but again not essential.

You must possess excellent interpersonal skills, being able to communicate effectively with both guests and fellow staff members.

Shifts are generally between 6.30am to 3pm or 2pm until 10pm, 5 days out of 7. Flexibility is required as per the needs of the business.

We are a 24/7 industry and as a result we need our staff to be fully available this does include Weekends and bank holidays and peak dates such as Christmas and new year.

Job Details:

• Job Types: Full-time, Permanent
• Pay: £25,000.00-£26,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Tips

Work Location: In person

Application deadline: 20/07/2024