Hotel General Manager

JR United Kingdom; Cambridge; On-site; GBP 100,000 - 130,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead a standout lifestyle hotel in the heart of Cambridge. This role offers the unique opportunity to shape the hotel's identity, inspire a talented team, and drive commercial success while delivering exceptional guest experiences. The ideal candidate will bring proven leadership in the hospitality sector, a passion for innovation, and a strong commercial acumen. Join this forward-thinking firm and make your mark on a property that blends bold design and local culture into unforgettable experiences for every guest.

Qualifications

• Proven leadership experience in lifestyle or branded hotels.
• Passion for curating memorable guest experiences.

Responsibilities

• Lead hotel operations ensuring excellence in guest service.
• Mentor a high-performing team fostering creativity and accountability.

Skills

Leadership

Commercial Acumen

Guest Experience Curation

Team Motivation

Innovation

Job description

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Salary: Up to £130,000 + Bonus

Location: Cambridge

We are looking for a dynamic and forward-thinking General Manager to lead a standout lifestyle hotel in the heart of Cambridge. This isn’t your typical GM role—this is a chance to make your mark on a property that blends bold design, local culture, and exceptional guest experiences into something truly unforgettable.

As the face of the hotel, you'll inspire and empower a talented team, drive commercial success, and bring innovative ideas to the table. You’ll have the autonomy to shape the hotel’s identity and elevate it to new heights, while ensuring that every guest leaves with a story worth sharing.

Responsibilities:

• Lead all aspects of hotel operations, ensuring excellence in guest service, brand standards, and operational efficiency
• Build, mentor, and inspire a high-performing team, fostering a culture of creativity, collaboration, and accountability
• Drive commercial performance through strategic planning, budgeting, and revenue management
• Develop and implement innovative guest experience initiatives that align with the brand’s lifestyle ethos
• Act as the hotel’s ambassador, cultivating strong relationships within the local community and with key stakeholders
• Maintain full compliance with health, safety, and legal standards across all departments
• Partner with sales, marketing, and F&B teams to deliver engaging activations and events that enhance the hotel’s identity and visibility

What You’ll Bring:

• Proven leadership experience within lifestyle, or branded hotels
• A passion for curating memorable guest experiences and fostering a vibrant culture
• Strong commercial acumen and a track record of exceeding performance targets
• An entrepreneurial mindset with a flair for trendsetting and community engagement
• The ability to lead by example, motivate teams, and champion innovation