Hotel - Duty Manager

Whitbread; Wrexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Duty Manager for its Wrexham Town Centre Premier Inn. The role requires strong leadership and customer service skills to manage a high-performing team. The ideal candidate has experience in retail or management and is committed to creating a welcoming environment for guests. An immediate start is available, offering up to £13.36 per hour for 24 hours a week.

Benefits

60% off Premier Inn rooms

25% off meals

Company pension scheme

Employee discounts

Qualifications

• Experience in retail or management roles.
• Ability to inspire and lead a team.
• Knowledge of health & safety standards.

Responsibilities

• Manage the hotel team ensuring high performance.
• Oversee health & safety standards.
• Deliver an exceptional guest experience.

Skills

Leadership experience

Customer service

Communication skills

Organisational skills

Job description

Duty Manager - Wrexham Town Centre Premier Inn

Come and be a Duty Manager at Wrexham Town Centre Premier Inn.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Fixed Term - until 15/01/2026 – we don’t do zero hours contracts!

HOURS: 24 hours a week

LOCATION: Jacques Way, Wrexham, LL11 2BY

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Wrexham Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.