Hotel - Duty Manager

Premier Inn; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel brand is seeking a Duty Manager for its Glasgow City Centre location. This role involves managing a team and ensuring an exceptional guest experience. The ideal candidate will have previous leadership experience, particularly in retail, and strong communication skills. The position offers competitive pay and permanent contract terms, with no zero hours contracts.

Benefits

Training and support

Whitbread Benefits Card

Company pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or leading teams.
• Ability to deliver outstanding customer experience.
• Leadership skills relevant to hotel management.

Responsibilities

• Manage a high-performing team to ensure smooth hotel operations.
• Implement health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership experience

Excellent communication skills

Organisational skills

Customer experience delivery

Job description

Duty Manager - Premier Inn Glasgow City Centre Buchanan Galleries

Come and be a Duty Manager at Glasgow City Centre Buchanan Galleries.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 37.5 hours a week

LOCATION: St Andrew House, 141 West Nile Street, Glasgow, G1 2RN

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Glasgow City Centre Buchanan Galleries as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.