Hotel - Duty Manager

Premier Inn; Liverpool; On-site; GBP 17,908 - 19,286; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and saving schemes

Discounts

Job summary

Premier Inn in Liverpool (West Derby) is seeking a Duty Manager to lead a dream team and ensure a welcoming, safe and brilliant hotel experience.

You’ll draw on your leadership experience from retail or similar roles to deliver outstanding customer service, inspire colleagues, and manage health & safety and daily operations. Immediate start – 30 hours per week, weekends included; permanent contract.

Qualifications

• Leadership experience in supervisory roles.
• Experience delivering outstanding customer experience.
• Strong communication and organisational skills.

Responsibilities

• Lead a reliable, high-performing team to ensure the smooth running of the hotel.
• Oversee health & safety standards and compliance.
• Create an exceptional guest experience through proactive service and problem solving.
• Communicate clearly with guests and staff to maintain operational excellence.

Skills

Leadership

Customer service

Communication

Organisational skills

Job description

Duty Manager – Liverpool (West Derby) Premier Inn

Come and be a Duty Manager at Premier Inn in Liverpool. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Details

PAY RATE: Up to £13.86 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 30 hours a week, weekends included

LOCATION: Liverpool (West Derby) Premier Inn, Queens Drive, West Derby, Liverpool, Merseyside, L13 0DL

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Liverpool (West Derby) as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.