Hotel Duty Manager

Aligra Newbury; Hook; On-site; GBP 1,000; Part time

Job summary

An exciting opportunity awaits a dedicated Duty Manager to oversee hotel operations during late shifts. This role requires a strong background in hospitality, leadership skills, and the ability to provide exceptional guest service. Join a supportive team that values your contributions while enjoying a stable shift schedule planned a month in advance. If you are looking for flexible and consistent work in a dynamic environment, this is the perfect opportunity for you.

Benefits

Stable Shift Schedule

Full Training

Supportive Work Environment

Qualifications

• At least 2 years of experience as a Duty Manager in hospitality.
• Strong leadership and team management skills.

Responsibilities

• Oversee hotel operations during late shifts ensuring high standards.
• Provide top-tier guest service and manage staff effectively.

Skills

Leadership Skills

Guest Service Excellence

Emergency Management

Staff Management

Education

Experience as Duty Manager

Job description

Our client is looking for a reliable and experienced Duty Manager to join their team in Heckfield!

This is an exciting opportunity for someone with a strong background in hospitality and leadership, as you will be responsible for overseeing the operations of the hotel during late shifts, ensuring the highest standards of guest service, and managing staff in a fast-paced environment.

Pay:

• £13.00 per hour

Key Responsibilities:

• Duty Manager Leadership: Oversee the hotel’s operations during your shift, ensuring smooth day-to-day running and upholding high hotel standards.
• Emergency Management: Take full responsibility for emergency situations, making quick and effective decisions in the best interest of both guests and staff.
• Guest Service Excellence: Provide a top-tier guest experience, addressing any concerns, queries, or complaints promptly and professionally.
• Staff Management: Supervise and support casual staff, ensuring they are meeting hotel standards.
• Shift Flexibility: You will be the sole Duty Manager on shift for certain times, meaning you must be capable of managing all aspects of the hotel operation independently.
• Late Shifts: Work a minimum of 3 shifts per week. Shifts typically start from 2 pm or 4 pm and can finish as late as 2 am, depending on business needs.

Previous Experience:

• Must have at least 2 years of experience as a Duty Manager in a hotel or hospitality setting.
• Leadership Skills: Ability to manage and lead a team, take ownership of the hotel’s performance, and deal with challenges calmly and efficiently.
• Availability: Commitment to working a minimum of 3 shifts per week with shifts provided one month in advance.
• Transport: Must have reliable transportation to commute to and from the hotel during late shifts.
• Consistency: This role requires a single, consistent person for the shifts. We will invest time in training, and we need someone who can commit for the long term.

What We Offer:

• Stable Shift Schedule: Shifts are planned a month in advance to help with work-life balance.
• Training: We will provide full training for our hotel operations to ensure you’re set up for success.
• Supportive Work Environment: Join a dynamic and friendly team where your efforts are appreciated and valued.

If you are a dedicated, experienced Duty Manager looking for flexible, consistent work, apply today or contact our specialist Hospitality & Events team on 0330 122 4401 and become part of our amazing team! We look forward to hearing from you.