Hotel - Duty Manager

Whitbread; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Glasgow is looking for a Duty Manager to lead their team at the Glasgow City Centre Buchanan Galleries. The role involves ensuring a safe and welcoming environment and delivering outstanding customer experience. Ideal candidates will have relevant leadership experience and be adept at managing operations effectively. This position offers a permanent contract with a competitive pay rate of up to £13.36 per hour.

Benefits

Training and career development

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension and save-as-you-earn scheme

Discounts on various services and products

Qualifications

• Experience in retail or leadership roles is required.
• Proven ability to inspire and manage a team effectively.
• Skill in delivering a high standard of customer service.

Responsibilities

• Manage the smooth running of the hotel.
• Ensure health & safety standards are maintained.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer service skills

Communication skills

Organizational skills

Job description

Duty Manager - Premier Inn Glasgow City Centre Buchanan Galleries

Come and be a Duty Manager at Glasgow City Centre Buchanan Galleries.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 37.5 hours a week

LOCATION: St Andrew House, 141 West Nile Street, Glasgow, G1 2RN

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Glasgow City Centre Buchanan Galleries as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.