Hotel Door Person

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Door Person to join their prestigious team in London. This role is pivotal in creating memorable first and last impressions for guests at a luxury hotel. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to thrive under pressure. With a commitment to delivering exceptional service, you'll play a crucial role in ensuring guests feel valued from arrival to departure. This is an exciting opportunity to be part of a renowned establishment that values employee contributions and offers a supportive work environment.

Benefits

Highly competitive salary

Instant reward and recognition scheme

28 holidays including bank holidays

Employee discount scheme

Free laundry service for uniform

Social events and activities

Season ticket loan

Wellness treatments

Employee mental health assistance

Training Fund Assistance

Qualifications

• Experience in a 5-star property is desirable.
• Ability to work under pressure and maintain high service standards.

Responsibilities

• Provide warm welcomes and farewells to guests and visitors.
• Ensure every guest feels valued and appreciated during their stay.

Skills

Organizational Skills

Communication Skills

Professional Attitude

Job description

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Located between the bustling Piccadilly and the calm oasis of Green Park, The
Ritz London hotel offers the height of opulence with luxurious bedrooms,
Michelin star dining and world-renowned Afternoon Tea. At every opportunity,
our employees create a positive, memorable, and magical experience for both our
customers and colleagues.

POSITION
OVERVIEW

We have an exciting opportunity for a
dynamic and enthusiastic individual to join our team at The Ritz London within
the Hall Porter & Concierge Department as a Door Person.

Our door team is responsible for
giving warm welcomes and fond farewells to our guests and visitors. As a Door
Person, you will play a crucial role in creating memorable first and last
impressions of The Ritz London. You will be expected to maintain the highest
standards of service, ensuring that every guest feels valued and appreciated
from the moment they arrive until they depart while maintaining a consistent
presence on the door.

ENTRY
REQUIREMENTS

1. Relevant experience in a 5* property is desirable
2. Possess the ability to work under pressure and have strong organisational skills
3. Great command of the English language, both spoken and written
4. Display a polite and professional attitude to internal and external guests

OUR
BENEFITS

1. Highly competitive salary within the luxury London Hotel sector
2. Instant reward and recognition scheme
3. 28 holidays (including bank holidays)
4. Employee discount scheme for Ritz goods and external providers
5. Free laundry service for tailored uniform
6. Social events and activities
7. Season ticket loan
8. CODE Hospitality App
9. Wellness treatments: massage, chiropody and more
10. Employee mental health assistance helpline
11. Training Fund Assistance

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.