Hotel Director. Job in Nottingham Education & Training Jobs

Royal Caribbean Group; Nottingham; On-site; GBP 70,000 - 120,000; Full time

Job summary

A leading cruise line company is seeking a Hotel Director to oversee the multifaceted functions of Hotel Operations onboard their vessels. The ideal candidate will have a strong background in luxury hospitality or the cruise industry, exceptional leadership skills, and a proven ability to drive organizational success while enhancing guest satisfaction. This role demands expertise in strategic planning, team management, and personalized service delivery, contributing to a positive onboard experience for guests.

Qualifications

• Minimum of five years' experience as a senior leader in a luxury hotel or cruise industry.
• Knowledge of HR function policies and practices.
• Ability to inspire and develop teams.

Responsibilities

• Oversee functions of Hotel Operations and maximize company targets.
• Accountable for day-to-day operations of departments within Hotel Operations.
• Lead with a global perspective in a diverse environment.

Skills

Problem Solving

Interpersonal Skills

Decision Making

Leadership

Communication

Education

Bachelor's degree in Hospitality Management

Business Administration

Tools

Computer Software Skills

Job description

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI's). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications:

Minimum of five years' experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.

Exceptional communication, problem solving decision making and interpersonal skills.

Ability to lead with a global perspective in a culturally diverse and dynamic environment.

Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.

Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques

Knowledge of policies and practices involved in the human resources function.

Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.

Bachelor's degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or on the job progressive experience equivalent.

Intermediate computer software skills required.