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Hotel Cleaner

The Vineyard Group

Newbury, Rushmoor

On-site

GBP 20,000 - 30,000

Full time

5 days ago
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Job summary

Join a premier 5-star hotel and spa as a Hotel Cleaner, where your passion for cleanliness and customer service will shine. You'll embark on a structured 12-week training journey, gaining the skills and confidence needed to excel in this vital role. With a focus on maintaining exceptional standards and creating a welcoming atmosphere for guests, this position offers a fun and fulfilling career path. Enjoy a range of employee benefits, including generous holiday, training opportunities, and discounts. Bring your personality and ideas to this innovative team and be part of an exciting journey in hospitality.

Benefits

29 days holiday
Training and development
Employee events
Access to gym and pools
Healthy meals
Financial Wellbeing App
Referral bonus
Pension plan contributions
50% discount in restaurants
Discounted room rates

Qualifications

  • Passion for cleanliness and maintaining hotel standards.
  • Ability to evaluate own work and provide excellent customer service.

Responsibilities

  • Maintain outstanding cleanliness and hotel standards.
  • Assist guests with inquiries while providing a warm welcome.

Skills

Customer Service
Attention to Detail
Multi-tasking
Initiative
Self-awareness

Job description

Why Join The Vineyard?

Our hotel is a spectacular 5 red star hotel and spa, renowned for its impeccable service, 3 AA Rosette restaurant, luxury bubble spa and award-winning 30,000 bottle wine cellar. As a premier wine destination, and a foodie one too, we offer a relaxed, informal and contemporary experience with a team that have individual personalities that shine through.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

  • 29 days holiday
  • Training and development from day one
  • Employee events and celebrations
  • Inhouse company interactive employee communication APP
  • Entry to our state-of-the-art gym and pools
  • Healthy meals to enjoy while you're working.
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
  • £200 referral bonus when your friends or family join the team.
  • Contributions to a pension plan.

Following your first successful 3 months, you’ll also receive:

  • Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
  • Involvement in our employee of the quarter and annual recognition schemes
  • Long service recognition
  • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
  • 50% discount in our restaurants
  • Cycle to Work Scheme
  • Discounted room rates for employees, friends, and family
  • Spa treatments and product discounts
  • Critical Illness & Life Assurance cover

Starting your Journey:

As a Hotel Cleaner, you will recognise the great importance of cleanliness and your passion to consistently maintain outstanding Hotel Standards. This is a vital role in the function of the hotel and ultimately offers the first impression presented to our guests as they enter the hotel doors. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality!

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Hotel Cleaner. With this in mind, we are looking for a Hotel Cleaner who:

  • can deliver and maintain excellent standards
  • uses initiative
  • is self-aware and able to evaluate their own work
  • has a customer service attitude
  • has the ability to multi-task and organise a variable work load
  • provides excellent attention to detail
  • holds a genuine desire to provide a Warmer Welcome to our guests

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

If you are interested, click apply. We look forward to hearing from you!

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