Hotel Assistant

ibis, ibis Styles, ibis budget; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player in hospitality is seeking a friendly and dependable Hotel Assistant to create memorable experiences for guests. This role involves a variety of tasks, including assisting with breakfast service, managing front desk operations, and ensuring guests receive exceptional service throughout their stay. Ideal candidates will possess strong communication skills and a welcoming demeanor, making them a perfect fit for this dynamic environment. Join a vibrant team where your contributions will be valued and where you can grow within the hospitality sector.

Qualifications

• Experience in a customer-facing hospitality job is beneficial.
• Strong communication and teamwork skills are essential.

Responsibilities

• Assist with breakfast service and set up meeting rooms.
• Check guests in and out while providing excellent customer service.

Skills

Customer Service

Communication Skills

Teamwork

Computer Skills

Job description

Company Description

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Job Description

ibis Styles Haydock is looking for an outgoing, dependable, welcoming Hotel Assistant to deliver an amazing first impression and ensure our guests want to come back time and again. We're adding to our team to help cover busy periods and need Guest Service Assistants on a casual, zero-hours basis, in return for a salary of £11.44 per hour.

Personality and potential are top of our hiring wish list, but experience in a customer-facing hospitality job would be a big benefit. We need people who are open, welcoming and who know what great customer service looks like - the kind of person you'd like to meet after a long day of travelling!

You'll be working across the front-of-house operations of the hotel doing a bit of everything! This will include assisting with the breakfast service, helping set up meeting rooms, working the bar and restaurant as well as checking guests in and out and providing great customer service. A great telephone manner is essential and you'll need to be confident using a computer. As we're one big team, you can expect to turn your hand to whatever's needed to ensure our guests have a great stay. You could be working a mix of midweek, weekend, early and late shifts for flexibility in your schedule would be a big advantage. As you'll be serving alcohol, we do require applicants to be 18 years of age or older.

If this sounds like a role that's right up your street, we'd love to hear from you.

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