Hotel Apprentice

Carden Park Hotel Golf Resort & Spa; Chester; On-site; GBP 23,000; Full time

Job summary

Join the Carden Park Hotel as a Hotel Apprentice and embark on a career in hospitality with extensive training opportunities. You will receive a Level 2 BIIAB qualification while working in a vibrant team environment, gaining hands-on experience in various hotel operations.

Benefits

Generous bonus scheme / share of the service charge

Discounted hotel accommodation for family and friends

Discounted food and drink in the hotel

Discounted use of award-winning spa

Free staff lunch

Free on-site parking

Access to perks platforms for discounts

Free Golf and Leisure Club membership

Regular transport mini-bus from Wrexham

Career development through funded qualifications

Two paid charity days per year

Qualifications

• Passionate individual eager to learn and pursue a hospitality career.
• Strong commitment to exceptional customer service standards.
• Previous food and beverage experience is beneficial but not required.

Responsibilities

• Support various internal departments and provide excellent customer service.
• Take on tasks collaboratively with the team.
• Manage and organize team activities efficiently.

Skills

Team Player

Customer Service

Eager to Learn

Proactive Attitude

Education

Level 2 BIIAB Licensed Hospitality qualification

Job description

Role: Hotel Apprentice

Hours: Full time permanent

Hourly rate: £11 per hour plus extensive benefits

Our robust and well designed Hotel Apprentice Programme converts general applicants into experienced and capable hoteliers. This is a rare opportunity to understand the hotel and business industry from a managers perspective and gain qualifications that can catapult you into an exciting career in hotel the hotel. The 2025 cohort is intended to equip individuals with relevant industry accredited qualifications alongside an empowering mentor system in each of our internal departments.

You will study alongside work and gain Level 2 BIIAB Licensed Hospitality qualification.

What we're looking for:

• A passionate individual who is eager to learn, looking for a career in hospitality
• A strong team player
• Candidates committed to delivering exceptional customer service of a world class standard
• A 'get stuck in' attitude, and eagerness to work collaboratively with multiple departments.
• Some previous experience of working within the food and beverage industry would be beneficial however is not compulsory.

Enjoy a permanent 40-hour contract with regular service charge.

The Perks of Team Carden

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Generous bonus scheme / share of the service charge
• Discounted hotel accommodation for yourself, family and friends
• Discounted food and drink to enjoy in the hotel when not on shift
• Discounted use of our award winning 5* spa, alongside treatments and retail
• Free staff lunch provided
• Free on-site parking
• Access to perks platforms; high street discounts, and wellbeing assistance
• Free Golf and Leisure Club membership, including free use of the gym & swimming pool
• Free regular transport mini-bus from Wrexham
• Progression opportunities for all
• Career development through funded qualifications
• Discounted use of the outdoor pursuits facilities
• Two paid charity days per year

Due to the rural location of Carden Park and demand of business hours, applicants should have access to a vehicle or reliable transport methods.

Be Part of Team Carden

You will become a trainee manager who can help us grow a team who love where they work and enable them to provide excellent customer service for our guests. You will be required to be efficient, have the ability to organise and work with your team and approach issues in a proactive manner. The role requires you to be energetic and approachable, with exceptional customer service skills.

Why Team Carden?

We are one of the UK’s premier independent destination resorts and through extensive investment in its luxurious facilities, the 1000-acre estate in the heart of the Cheshire countryside is establishing itself as a world-class destination for both business and leisure guests.

Featuring two championship golf courses, an opulent five-star spa, 197 bedrooms, conference facilities, leisure club, activity centre, as well as award-winning restaurants and bars; guests from all over the world visit Carden Park for an extraordinary escape in the Cheshire countryside.