Hotel and Events Manager

Peach Pubs; England; On-site; GBP 29,000 - 30,000; Full time

Job summary

Join an award-winning gastro pub company as a Hotel and Events Manager at The Embankment in Bedford. This full-time role incorporates guest management, event coordination, and team leadership, offering you the chance to be a pivotal part of a growing hospitality team. With competitive benefits and career development opportunities, it's the perfect place to flourish and make an impact.

Benefits

40% staff discount

Access to 50% of earnings via Wagestream

Career development and training opportunities

Pension scheme (up to 5% matched)

Qualifications

• Previous experience in a similar role is desirable.
• Essential: outstanding communication skills, exceptional attention to detail, excellent phone skills, and a warm personality.

Responsibilities

• Managing private dining bookings, including weddings.
• Greeting guests and responding to booking inquiries.
• Daily room checks and ensuring standards.

Skills

Communication skills

Attention to detail

Customer service

Job description

Hotel and Events Manager - Peach Pubs

Location: The Embankment - Bedford, Bedfordshire

Salary: £29,500 - £30,000

A Peachy Place to Work, Learn, and Grow

If you are looking to join an award-winning gastro pub company, then look no further.

We are recruiting a passionate and enthusiastic Hotel and Events Manager to join our team at The Embankment in Bedford.

Previous experience in a similar role is desirable, but outstanding communication skills, exceptional attention to detail, excellent phone skills, and a warm personality are essential.

This is a full-time role, mainly Monday to Friday, 9 am - 5 pm, with occasional weekend work for overseeing events.

Day-to-Day Responsibilities

• Answering the phone
• Monitoring pub emails and forwarding to the appropriate manager
• Greeting guests into the pub and hotel
• Signing in contractors and visitors
• Receiving deliveries
• Responding to booking inquiries and maintaining booking records
• Reconfirming reservations as needed

Rooms Management

• Line manager for housekeepers
• Ensuring room standards as a Mystery Sleeper champion
• Daily room and communal area checks
• Collaborating with the central team on occupancy and bookings
• Training new managers on check-in/out procedures
• Providing excellent guest check-in/out experiences and promoting reviews and direct bookings
• Securing corporate bookings through cold calling
• Ordering room consumables
• Maintaining supplier relationships
• Engaging with travel booking agencies

PUB Management

• Managing private dining bookings, including weddings
• Hosting and showing rounds to guests
• Coordinating with the kitchen on pre-orders and menu requests
• Conducting weekly meetings with HC and GM about bookings and menus
• Reviewing performance against targets and planning events
• Managing menu changes and staff training
• Supporting team service and hosting large bookings

Benefits

• 40% staff discount
• Access to 50% of earnings via Wagestream
• Career development and training opportunities
• Competitive salary
• Pension scheme (up to 5% matched)

Well-being and Company Values

• Confidential mental health support through Hospitality Action
• Participation in community and environmental initiatives
• Flexible work hours for work/life balance
• Living by our 7 core values

More information about the role is available upon request.

If you want to Make Life Peachy for your team, our pubs, and guests, you’re in the right place.