Hotel Allocation Manager Brands & Custom Groups Hotels

The Travel Corporation; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading travel company is seeking a Hotels Allocations Manager to oversee team performance in securing hotel space and negotiating rates. The role involves building relationships with suppliers and ensuring quality standards are met. Ideal candidates will have strong leadership and communication skills, along with a minimum of 3 years in the travel industry.

Qualifications

• Minimum 3 years experience in the travel industry required.
• Previous experience in a similar leadership role preferred.

Responsibilities

• Oversee team performance to negotiate hotel rates and conditions.
• Build and strengthen team knowledge and relationships with suppliers.
• Evaluate employee performance and recommend improvements.

Skills

Organised

Attention to Detail

Communication

Leadership

Problem-Solving

Job description

Location: London/Romania

Who We Are

Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.

The Role

The Hotels Allocations Manager role is to oversee the team’s performance in order to ensure they secure space and negotiate the best possible hotel rates and conditions for the TTC group business within the EMEA region; to ensure that the hotels sourced are of the required quality, standard and location as per client’s standards and guidelines, and rates agreed are within budget as well as maintaining strong relationships with hotel suppliers and internal stakeholders

Key Responsibilities

• To implement, establish and meet departmental and company goals to improve business outcome by driving the team to negotiate group rates, terms and conditions, and to waive cancellation charges
• To build the team knowledge on the destination handled by making sure space is confirmed at suitable properties within budget, ensuring the hotels sourced are of the standard and quality required by the client and within the established deadline
• To make sure the allotments are used to the maximum capacity to accommodate all the necessary guests within budget
• To build, develop and strengthen the team by providing training and coaching
• To encourage and motivate all employees to work and collaborate to meet goals, while fulfilling their job responsibilities and obligations
• To identify problem areas and work to implement solutions to effectively resolve them
• To evaluate employee performance and systems to identify trends and recommend improvements.
• To maintain a strong business relationship with suppliers and internal stakeholders
• To guide the team to source alternative solutions when the requested locations/hotels are unavailable by developing the knowledge in the designated destinations
• To manage hotel bookouts for the designated area to achieve the best possible outcome for the guests
• To follow departmental or team guidelines and procedures
• To liaise with Supplier Relationship Managers, Operations and Accounts departments when necessary
• To communicate clearly at all levels of responsibility to make sure that information is received and properly understood
• To enter information regarding hotels confirmed in computer systems
• To manage and resolve possible complaints by liaising with suppliers and Quality Control/Operations
• To maintain an environment which supports the spirit of teamwork and where team members are committed and take pride in working for the company

Skills required:

• Organised and flexible with a strong attention to detail
• Strong understanding of business needs
• Excellent communication, coaching and conflict resolution skills
• Leadership mentality, problem-solving capability, decision-making skills, ability to work under pressure, team-oriented mindset
• Willing and able to travel to visit suppliers/attending workshops as per business needs.

Experience:

• Experience in the travel industry of minimum 3 years is required
• Previous experience in a similar leadership role will be considered an advantage

Travel & Other Requirements:

• Willing and able to travel to visit suppliers/attending workshops as per business needs
• Driving license

Ready to Join Us? Apply today!

For more about us, visit www.ttc.com.

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Travel Arrangements

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