Hostel In Reach Canterbury)

Ad Warrior Ltd; Canterbury; On-site; GBP 24,000; Full time

Job summary

A leading social enterprise in Canterbury is seeking a compassionate Hostel In-Reach Floating Support worker. This role involves providing targeted support to vulnerable adults with complex needs. The ideal candidate will have experience in managing caseloads and a strong understanding of trauma-informed care. Flexible working and comprehensive benefits are offered.

Benefits

Flexible working

Training and development opportunities

Health Cashback Scheme

Cycle to work scheme

Annual Leave plus Bank Holidays

Pension Scheme with employer contributions

Death in Service Payment

Critical Illness Insurance

Qualifications

• Experience supporting adults with complex needs, including substance use and homelessness.
• Understanding of trauma-informed, person-centred care.
• Strong partnership working and communication skills.

Responsibilities

• Support clients in B&Bs, hostels, and other temporary settings.
• Carry out assessments and develop personalised care plans.
• Coordinate with housing, health, and criminal justice partners.

Skills

Experience supporting adults with complex needs

Understanding of trauma-informed care

Strong partnership working skills

Communication skills

Ability to manage a flexible caseload

Willingness to travel

Job description

Hostel In Reach Canterbury

Location: Canterbury

Salary: £24,000 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 21 Aug 2025

About The Role

Are you passionate about supporting people with multiple, complex needs? Do you thrive in a dynamic role where no two days are the same?

We are looking for a compassionate and proactive Hostel In-Reach Floating Support to join our East Kent team. You will work within an integrated healthcare framework to provide targeted, flexible support to adults (18+) with drug and alcohol issues, many of whom are rough sleeping or living in temporary or supported accommodation.

With a smaller caseload, you will have the time to build meaningful relationships and take a trauma-informed approach that meets people where they are. You will help clients access housing, health services, and wider support, working closely with partners across East Kent to coordinate care and improve outcomes.

This is a transitional role, helping individuals stabilise and move into permanent accommodation. It is ideal for someone who values person-centred care, understands the barriers faced by those with high support needs, and wants to make a real difference in the lives of some of the most marginalised people in our communities.

What the role involves...

* Support clients in B&Bs, hostels, and other temporary settings across East Kent

* Carry out assessments and develop personalised, trauma-informed care plans

* Provide one-to-one and group support based on individual need

* Coordinate with housing, health, criminal justice, and other partners to reduce harm and promote recovery

* Motivate clients to engage with services and progress toward stable housing, health, and wellbeing

The ideal candidate will have...

* Experience supporting adults with complex needs, including substance use and homelessness

* Understanding of trauma-informed, person-centred care

* Strong partnership working and communication skills

* Ability to manage a flexible caseload and work independently

* Willingness to travel across East Kent and occasionally work evenings

If you're driven by empathy, resilience, and the belief that everyone deserves a second chance, we'd love to hear from you.

Please note that this role requires an enhanced DBS check.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

* Flexible working

* Training and development opportunities

* Simply Health Cashback Scheme (optional)

* Season Ticket Loan Scheme

* Cycle to work scheme

* Crisis Loan Scheme

* Electric Car Scheme

* 3 x Wellbeing Days (pro rata'd for part time employees)

* Access to Blue Light Card

* 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays

* Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter

* Death in Service Payment (2x annual salary)

* Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please proceed through the following link to be redirected to their website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/287/hostel-in-reach-canterbury.html