Hostel Assistant - Glasgow Youth Hostel

Hostelling Scotland; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A non-profit charity in Scotland is seeking a Hostel Assistant for their Glasgow Youth Hostel. This role involves reception responsibilities, customer service, and housekeeping duties. Strong communication and adaptability are key, as well as a team-oriented mindset. The position offers a competitive salary and live-in accommodation. Ideal for those who enjoy engaging with guests and working in a lively environment.

Benefits

Membership of Hostelling Scotland

Employee Assistance Programme

Pension and holidays

Uniform provided

Qualifications

• Must be a great communicator and willing to engage with guests.
• Ability to handle customer enquiries and provide reception services.
• Experience in cleaning and basic catering duties preferred.

Responsibilities

• Undertake full reception service including check-in/out.
• Handle customer enquiries and ensure cleanliness.
• Support colleagues in task prioritization during busy periods.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

Job Reference: GLAHA10625

Position: Hostel Assistant

Location: Glasgow Youth Hostel, (G3 6BY)

Contract: Fixed Term Contract, start date 18/Aug/2025 until 31/Oct/2025

Hours per week: 30 Hours

Salary: £12.40 per hour

Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.

Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.

Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.

In Return We Offer

• Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided
  
  

Additional Information

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
• You must be able to provide an evidence of your right to work in the UK before starting with us.
  
  

How To Apply

If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.

Closing Date: 15th August 2025

Interview: TBC

Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.