Hostel Assistant - Glasgow YH

Hostelling Scotland; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization as a Hostel Assistant, where you'll engage with guests and support a vibrant community. This role involves a variety of tasks from reception services to housekeeping, ensuring a welcoming environment for all visitors. With a commitment to outdoor activities and cultural experiences, this position offers a unique opportunity to contribute to a non-profit charity dedicated to showcasing the beauty of Scotland. Enjoy benefits such as a membership to our hostels and a supportive team atmosphere. If you thrive in dynamic settings and love teamwork, this is the perfect role for you.

Benefits

Membership of Hostelling Scotland

Employee Assistance Programme

Pension and holidays

Uniform provided

Qualifications

• Experience in customer service and hospitality roles.
• Ability to handle customer inquiries and provide assistance.

Responsibilities

• Full reception service including check-in/out and customer inquiries.
• Cleaning, housekeeping, and basic catering duties.

Skills

Customer Service

Communication

Housekeeping

Adaptability

Job description

Hostel Assistant - Glasgow Youth Hostel

Job Reference: GLAHA09025

Position: Hostel Assistant

Location: Glasgow Youth Hostel, (G3 6BY)

Contract: Fixed Term Contract, start date 28/Apr/2025 until 31/Oct/2025

Hours per week: 37.5 Hours

Salary: £12.40 per hour

Accommodation: This is a Live Out position

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.

Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will undertake a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping, and basic catering duties. You should be adaptable, as workloads & priorities can change during busy periods.

Naturally, a great communicator who loves working as part of a team and engaging with guests. Someone who can support and respect colleagues, as some teams live in depending on location.

In Return We Offer

• Membership of Hostelling Scotland - enjoy the locations of our hostels and experience the great service that our guests receive when it is your time away from work.
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided

Additional Information

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance.
• You must be able to provide evidence of your right to work in the UK before starting with us.

How To Apply

If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online, and learn about how we process job applicants’ information.

Closing Date: 28th April 2025

Interview: TBC

Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.