Hostel Assistant

Hostelling Scotland Head Office; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent charity organization in the UK is seeking a Hostel Assistant to join their team at Rowardennan Lodge YH. The role involves handling reception tasks, customer inquiries, and general cleaning duties. Ideal candidates are adaptable, communicative, and enjoy outdoor activities. The position offers a fixed-term contract with live-in accommodation available.

Benefits

Membership of Hostelling Scotland

Employee Assistance Programme

Pension and holidays

Uniform is provided

Qualifications

• Great communicator who loves to work as part of a team.
• Ability to handle various hostel duties including reception and cleaning.
• Must provide a satisfactory reference and Basic Disclosure clearance.

Responsibilities

• Undertake a range of hostel duties including reception service.
• Handle customer enquiries and check-in/out processes.
• Perform cleaning, housekeeping, and basic catering duties.

Skills

Communication

Teamwork

Adaptability

Job description

Job Reference: RLOHA10525

Position: Hostel Assistant

Location: Rowardennan Lodge YH, (G63 0AR)

Contract: Fixed Term Contract,

Start date: ASAP until 5/Nov/2025

Hours per week: 40 Hours

Salary: GBP12.40 per hour

Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.

Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.

Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.

In return we offer:

• Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided

Additional Information:

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
• You must be able to provide an evidence of your right to work in the UK before starting with us.

How to apply:

If you would like to join us, please visit our website and apply online and to learn about how we process job applicants information.

Closing Date: 25th July 2025

Interview: TBC

Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.