Host - Vesper Bar

Dorchester Collection; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Venez rejoindre l'équipe de Vesper Bar au Dorchester Hotel en tant qu'Host. Vous aurez l'opportunité de gérer les réservations tout en offrant un service exceptionnel à nos invités. Grâce à notre formation et nos opportunités d'évolution, vous pourrez exceller dans le secteur hôtelier, contribuer à une ambiance dynamique, et profiter de nombreux avantages allant des primes aux réductions sur l'hébergement.

Benefits

Plan de bonus pour employés

Séjours gratuits dans les hôtels de la Collection Dorchester

Remises F&B à 50%

Événements sociaux vibrants

Opportunités de formation et de développement

Aide à la santé mentale immédiate

Qualifications

• Capacités de communication excellentes en anglais.
• Attitude axée sur le service client et professionnalisme.
• Compréhension des valeurs d'équipe (Passion, Personnalité, Respect, etc.).

Responsibilities

• Gérer les réservations et l'attribution des tables pendant le service.
• Satisfaire les demandes spéciales des clients comme les préférences alimentaires.
• Coordonner avec les autres départements pour assurer une expérience fluide.

Skills

Communication

Service client

Respect

Job description

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We care about your career and are known for having the absolute best people in the industry. When you join us as a Host you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Host in Vesper Bar at The Dorchester Hotel here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £1000 bonus when you recommend a friend
• Access to immediate wellbeing advice, because We Care about our employees

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for managing reservations and table allocations during your shift which will include meeting and greeting guests, seating guests to allocated tables and bidding them farewell on departure all to ensure our guests receives nothing but the best.
• You will be responsible for fulfilling our gests special requests including dietary requirements , food and drink preferences and special occasions.
• You will communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are the essence of a day in the life of a Host in Vesper Bar, but we’ll make sure you are provided with specifics on how we care for our hotel

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Host in Vesper Bar you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.