Host/Receptionist

Specsavers; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading company in eyecare is looking for a caring individual to join as a Host/Receptionist. The role includes greeting customers, booking appointments, and ensuring an outstanding service experience. With no prior experience needed, this full-time position offers extensive training and development opportunities in a supportive environment.

Benefits

Extra day off for your birthday

WeCare – UK confidential employee helpline

Outstanding clinical and professional development opportunities

Discounted hearing and eye care benefits

Enhanced sick pay (after one year of service)

Enhanced pay for family leave (Maternity/Paternity, etc.)

Qualifications

• Passionate about delivering excellent customer service.
• Strong team player with excellent communication skills.
• Confidence in using IT systems.

Responsibilities

• Greeting customers as they arrive.
• Booking appointments and exploring customer needs.
• Utilizing IT systems effectively to assist customers.

Skills

Organizational Skills

IT Skills

Time Management

Communication

Customer Service

Job description

This vacancy has now expired. Please see similar roles below...

Are you a caring individual looking to start your career as a Host/Receptionist? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-working individuals ready to confidently welcome and assist customers as they walk through our doors. Once you’ve found your feet as a Meet & Greet/Front of House, you don’t have to stop there. We offer plenty of professional training and development across various business areas, supported by experienced Opticians and Technicians. Whatever your career aspirations, you can bring them to life at Specsavers.

Our Store
Located in Solihull, our store offers great career progression opportunities!

What’s on offer:

• Full-time position - 39 hours with weekend work
• Extra day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eye care benefits
• Enhanced sick pay (after one year of service)
• Enhanced pay for family leave (Maternity/Paternity, etc.)

Are you an organized, proactive person passionate about delivering excellent customer service? If so, you could be a great fit. As a Meet and Greet / Admin Assistant at Specsavers, previous admin experience isn’t necessary; what matters is your commitment to creating an outstanding environment for both customers and team members, ensuring every patient receives the best care.

We’re looking for individuals with excellent organizational and IT skills, superb time management, a professional and friendly demeanor, and confidence in communication at all levels.

Key tasks include:

• Greeting customers as they arrive
• Booking appointments
• Exploring customer needs thoroughly and offering assistance
• Utilizing IT systems effectively
• Adhering to Specsavers Customer Service Standards
• Actively seeking to improve your skills and product knowledge

If you’re ready to join our team and help drive our practice forward, we’d love to hear from you. You just need to be passionate, a great team player and communicator, confident with IT systems, and adaptable. Apply today!