Host / Porter

The Bath Priory; Bath; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join the family at a leading hotel in Bath, known for its stunning Georgian architecture and award-winning gardens. We are looking for enthusiastic individuals to provide exceptional guest experiences in a friendly team environment, with perks including competitive pay and fantastic discounts across our hotel group.

Benefits

Competitive pay

Retail and hospitality perks through Perkbox

25% off food & beverage in hotels

Special staff rates of £25 B&B

Confidential support helpline

Free meals when on duty

Opportunities for learning and development

Internal promotions to higher roles

Milestone awards and gifts

Qualifications

• Friendly, warm, and cheerful individuals seeking to join a dynamic team.
• Open to both experienced candidates and newcomers to the industry.

Responsibilities

• Ensure guests have an amazing experience each time.
• Support a positive and fun atmosphere within the team.

Skills

Positive personality

Engagement

Teamwork

Job description

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An opportunity to join our family where work is a pleasure.

Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey-coloured Bath stone and surrounded by four acres of multi-award-winning gardens. We are proud to have won awards at 5-star level for over ten years and are seeking sparkling new personalities to join our family.

SERVICE CHARGE: We pay our team a service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel — every penny received is paid out to the team.

Service charge can be in the region of £160 a month (close to £2000 per year) for a full-time employee.

Send us a WhatsApp message with FAMILYFIRST to [phone] to find out more, chat with us, and apply (or apply the normal way, whichever works best for you!).

Hours: Full-time or part-time – We are flexible and want work to fit your plans too, so let us know what you are looking for.

Role: As part of our team, we welcome your passion, natural warmth, and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm, and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones — what matters most to us is that you have a positive and engaging personality, you are self-motivated, and enjoy the buzz and excitement of a busy hotel atmosphere.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – 25% off food & beverage in our hotels, plus an amazing staff rate of £25 B&B per person across the group, with special rates for friends and family.
• Confidential helpline for support through our Employee Assistance Programme.
• Free meals when on duty.
• Opportunities for learning and development with our unique pathways.
• Lots of chances to progress and move up, including hundreds of internal promotions to roles up to General Manager.
• Milestone awards such as Champagne, afternoon tea, or dinner, plus extra gifts like hotel stays, days off, and personalized presents for big milestones.

About our family of hotels

We bring a family of hotels together under one roof, welcoming guests with open arms, warm hearts, and memorable experiences.

Each hotel is unique, individual, and quirky. Quality is fundamental, and we focus on the simple things that matter. We believe everyone should feel included, special, and welcome—this applies to our team and our guests.

Our hotels are located in very special locations, from Gidleigh Park in Devon, the 900-year-old Amberley Castle, to Abode Manchester in a 19th-century textile factory near Piccadilly. To see the full group, visit www.brownswordhotels.co.uk.

One click apply to become part of our family that works hard & plays hard, inspires and supports each other, and has fun along the way.