Host (Part Time) - Hoxton Grill

TN United Kingdom; London; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals to join their Front of House team in London. This role is all about creating memorable experiences for guests, ensuring their needs are anticipated and exceeded. If you have a passion for hospitality and enjoy working in a supportive team environment, this opportunity is perfect for you. With a focus on personal growth and development, you will have the chance to learn and thrive while enjoying a range of exciting perks. Join a vibrant team that values individuality and fun while delivering exceptional service.

Benefits

Competitive salary up to £16 per hour

Up to 28 days holidays

Health cash plan

Confidential support hotline

Free night at The Hoxton

Meals during shifts

Excellent discounts across Ennismore

Training and development opportunities

Extra time off to volunteer

Enhanced family leave

Qualifications

• Previous experience in a busy Front of House role is essential.
• Passion for hospitality and making guests feel welcome.

Responsibilities

• Provide a welcoming experience for guests and handle requests.
• Take reservations and manage payments efficiently.

Skills

Customer Service

Hospitality

Teamwork

Communication

Job description

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What you'll do...

• Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests
• Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor
• Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded

Qualifications
What we're looking for...

• Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after
• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get shit done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

What's in it for you...

• Competitive salary up to £16 per hour including TRONC
• Up to 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.