Host/ FOH Team Member/ Senior Receptionist

Babu House; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at Dishoom as a Host in Edinburgh, where you'll contribute to delivering exceptional customer service in a stunning restaurant setting. Enjoy numerous benefits including free meals, discounts, and a supportive working environment aimed at fostering your growth and well-being.

Benefits

Wholesome team meals

Half price food and drink

28 days paid holiday

Access to earned wages anytime

Training and development opportunities

Bonus scheme for referrals

Free Calm membership

Perkbox discounts

Top-class mental health support

Team parties and events

Qualifications

• Chatty, caring, and attentive person who enjoys interacting with guests.
• Natural people person with strong detail orientation.

Responsibilities

• Greet and look after guests, ensuring a welcoming atmosphere.
• Assist in resolving any issues or ensuring guest satisfaction.

Skills

Customer Service

Attention to Detail

Communication

Job description

Host/ FOH Team Member/ Senior Receptionist

Full-time role, 36 hours per week, 5 days.

From Bombay with Love

Dishoom cafés are bustling spaces where people come together to break down barriers and share in a love of Bombay food and culture. Each of our restaurants pay homage to old Irani cafés and are deeply rooted in some aspect of Bombay history.

Our Edinburgh café sits within a stunning 1920s-era listed building and honours the academic pursuits of Sir Patrick Geddes – a Scottish botanist, sociologist, town planner who founded the department of Sociology & Civics at Bombay University.

Have you got Dishoom?

We believe we are at our happiest when we are contributing to the world to the best of our abilities. This goes beyond just serving people, we take them in and truly look after them. Guests and team alike.

We’re looking for a chatty, caring and attentive person to join us as a Host. You’re a natural people person and a stickler for the details, never walking past a problem and always offering a helping hand.

How we’ll support you

Our team is brimful of big-hearted and incredibly talented people, who are ready to support you from day one. When you join, you’ll enjoy a host of benefits to ensure you can be your best self and feel valued as part of our team:

• Wholesome team meals and bottomless hot drinks on shift
• Half price food and drink at all our cafés before 5pm and 25% discount thereafter
• The usual 28 days paid holiday, including Christmas Day and Boxing Day off. Plus, if you have children, one extra day to take them to their first day at school
• Access a share of your earned wages whenever you need it
• Industry leading Training and Development and encouragement to progress your career
• Handy bonus scheme for any successful friend you introduce to Dishoom
• Free membership to Calm; the number one meditation and sleep app
• Perkbox: Lots of amazing discounts including half price cinema tickets, savings on holidays and free coffee!
• Top-class mental health support and first aid, with a dedicated confidential advice helpline - available 24 hours a day, 365 days of the year
• Sporting events (including the Dishoom Premier League, our competitive in-house cricket competition) discounted gym memberships, classes and yoga sessions
• The best team parties in the industry. Think:

1. Huge summer festival with music, fairground rides, food, drink and pampering
2. Legendary Christmas party with food, drinks and games
3. Regular nights out on Dishoom with team get-togethers

• Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders!

Our trophy cabinet

Dishoom is an award-winning place to work and we care deeply about being a place where jobs turn into satisfying, long-lasting careers.

• Glassdoor #1 Best Place to Work in Hospitality (2022 & 2023)
• Casual Dining Awards – Employer of the Year (2023)
• Personnel Today Awards – Health & Wellbeing Award (2022)
• Personnel Today Awards – Learning & Development (2022)
• 17,000,000 (and counting) school meals donated as part of our charitable work with Magic Breakfast and Akshaya Patra - each and every team member has helped us get to this milestone!

Send your application today and one of our dear team will get back to invite you to meet with us.