Host (Fixed Term Contact)

Mission Mars; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

50% off at Mission Mars venues

Dreams Machine entry

Loyalty bonus

Invites to big parties

Mental health support

Training & development program

Annual workshops

Trips with partners

Independent culture

Job summary

Mission Mars is seeking energetic Hosts for a fixed-term Christmas season role at Albert’s Schloss in London. You will deliver world-class hospitality and welcome guests to our Bavarian-inspired venue, with full training provided.

Full-time and part-time positions available; prior experience with reservations is a plus but not required. We offer a supportive team culture, generous staff perks, and opportunities to grow within the Mission Mars family.

Qualifications

• Love for hospitality and delivering great guest experiences.
• Willingness to go above and beyond to make guests feel welcome.
• Organised and computer-literate; familiarity with reservation systems is a plus.

Responsibilities

• Welcome guests and provide world-class service as a Host.
• Manage seating and guest flow; assist with reservations where needed.
• Join the host team for the Christmas season on a fixed-term contract.

Skills

Hospitality mindset

Customer service

Organised

Computer literate

Resdiary (experience)

Tools

Resdiary

Job description

Host - Albert's Schloss (Fixed Term Contract)

Salary: £14.80/hour + Tronc + Bonus

We are looking for hardworking, talented and enthusiastic individuals to join our host team here at Albert’s Schloss for a fixed term contract over the wonderful Christmas season!

We’re looking for superstar Hosts who are passionate about hospitality and delivering a world class service to our guests. Full time and part time positions available. Experience is great but is not essential as full training will be provided.

Who we need

• Someone who has a love for great hospitality
• A genuine desire to go above and beyond and make our guests feel at home & welcome
• Organised & computer literate
• Experience with resdiary would be helpful but not essential

Who we are

Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schenke, Rudy’s Pizza, and Albert Hall.

Our Bavarian bier hall and alpine inspired restaurant is a retreat from the modern world where we invite you to discover new things, celebrate one another, and revel in the wünder of our Schloss. Influenced by our travels across Alpine Europe; expect roaring fires, tankards of Europe’s finest bier, delicious Bavarian inspired dishes from our Cook Haus, and seven nights of showtime.

We have been rated as a 'World Class' place to work by Best Companies in 2024 and placed in the Top 10 Hospitality Employers in the UK in 2023. We truly invest in and develop our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.

For more information about us, visit - www.albertsschloss.co.uk

Rewards for your hard work

• 50% off at all Mission Mars Venues for you and friends.
• Dreams Machine – have a dream? Enter into our Dreams Machine & be at a chance of winning money to help make it happen!
• Loyalty bonus scheme
• Invites to big parties including a Christmas awards ceremony, summer BBQ and football tournament.
• 24/7 access to free, confidential and specialist mental health/well-being support.
• Training and development programme with over 38 courses for various roles and levels.
• Annual workshops to exciting (secret) locations.
• Trips away to UK and overseas based partners to enhance your own knowledge (and sometimes just for fun..)
• An independent culture where your ideas matter

Should you be successful, you will be contacted regarding the next steps within 7-14 days. Good luck!

At Mission Mars, we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview, just let us know on [e-mail]