Host - Fenchurch Restaurant

Oak View Group; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a prestigious hospitality collective at an iconic London venue! As a Host/Hostess at a renowned restaurant, you will be the first point of contact for guests, delivering exceptional service in a vibrant environment. This role offers on-the-job training, a supportive team, and numerous opportunities for personal and professional growth. Enjoy a meal allowance, discounts, and a management development program while working at one of London's most celebrated dining locations. If you're passionate about hospitality and eager to create memorable experiences, we want to hear from you!

Benefits

On-the-job training and development

Meal allowance paid per shift

40% discount on Food and Beverage

Staff socials and supplier trips

Management development program

Employee assistance helpline available 24/7

Qualifications

• Experience as a Receptionist, Host, or Hostess in a fine dining environment.
• Ability to manage reservations and inquiries effectively.

Responsibilities

• Deliver friendly and efficient customer service for all guests.
• Ensure guests are greeted in a timely manner with a positive attitude.

Skills

Customer Service

Communication Skills

Hospitality Experience

Reservation Management

Education

Experience in Fine Dining

Job description

Oak View Group:

Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining, and hospitality. Rhubarb delivers unique dining experiences and venue management at some of the world's most iconic locations.

About the Venue:

Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, also known as The Walkie Talkie Building, and features two restaurants, two bars, a retail outlet, a ground-floor coffee kiosk, and stunning event spaces.

An iconic venue, RHC offers a range of luxury dining options and flawless service at our spectacular three-floor event venue, rooftop restaurant, and bar. Fenchurch Restaurant, located on level 37 of the Sky Garden, exemplifies our commitment to culinary excellence and impeccable service. It has been awarded two AA rosettes and the Best of Award of Excellence from the Wine Spectator Awards.

Role Purpose:

• £15.21 per hour
• Iconic London Location
• On-the-job training and development
• Meal allowance paid per shift

We're seeking an experienced Host/Hostess to join our team at Fenchurch Restaurant atop the 'Walkie Talkie' building.

You will be the first point of contact for our esteemed guests, ensuring they are greeted in a friendly and timely manner:

• Deliver friendly, efficient customer service for all guests while managing reservations and inquiries.
• Be well presented, engaging, and possess excellent communication skills. Be creative, innovative, and willing to go the extra mile to ensure every guest has a memorable experience.
• Have experience as a Receptionist, Host, or Hostess in a similar fine dining environment and be accustomed to dealing with high-profile guests.

We offer a positive, encouraging team environment with opportunities for progression — the sky's the limit!

What's in it for you?

• Excellent on-site and external training, including food and wine tastings
• Staff meal allowance: £3.50 per shift / £7 for double shifts
• Staff socials, days out, dinners, and supplier trips
• 40% discount on Food and Beverage across our restaurants and bars
• Management development program
• Employee assistance helpline available 24/7

Our Inclusion Commitments:

RHC is for everyone. Diversity drives innovation, strengthens our team, improves our service, and elevates our excellence.

Wherever you come from or wherever you're headed, we’d love to hear from you.

If you need additional support or adjustments with your application, let us know, and we will work with you to ensure you have everything you need.

Employee Screening and Eligibility to Work:

As part of the recruitment process, you will need to demonstrate your eligibility to work in the UK.

All applicants will receive a response.