Host at Vesper Bar

The Dorchester; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Dorchester seeks a Host for its Vesper Bar, celebrated for its exceptional hospitality. This role involves managing reservations, providing guests with a warm welcome, and ensuring seamless service in a high-end setting, while offering career development opportunities and extensive employee benefits.

Benefits

Complimentary stays at Dorchester Collection Hotels with breakfast

50% discount on food and beverages

Employee benefits including pension

Career development through apprenticeships

Participation in social events and celebrations

Well-being support and immediate access to advice

Qualifications

• Confident, welcoming demeanor and a passion for guest interaction.
• Excellent organizational skills for managing seating.
• Fluency in English, spoken and written.

Responsibilities

• Manage reservations and table allocations efficiently.
• Greet guests warmly and ensure a positive experience.
• Coordinate with the floor team for seamless service.

Skills

Guest interaction

Organizational skills

Verbal communication

Composure under pressure

Fluency in English

Tools

Reservation systems

Job description

Join us as a Host in Vesper Bar at The Dorchester Hotel, recently recognized as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We foster a culture of inclusiveness, passion, respect, teamwork, and creativity.

We are proud of our team and offer a unique opportunity to excel, learn from award-winning professionals, and achieve high standards in craft, service, and leadership.

What you'll do

As a Host, you will be the first and last impression for guests at Vesper Bar, ensuring a warm welcome, smooth service, and a memorable farewell. Your responsibilities include:

1. Managing reservations and table allocations efficiently.
2. Greeting guests warmly, escorting them to their tables, and ensuring a positive initial experience.
3. Providing a courteous farewell to encourage repeat visits.
4. Communicating with guests about dietary needs, preferences, and special occasions.
5. Coordinating with the floor team, kitchen, and other departments to deliver seamless service.
6. Representing the character of Vesper Bar, creating an engaging, elegant, and memorable environment.

What you'll bring

Essential Skills and Experience

• Confident, welcoming demeanor with a passion for guest interaction.
• Excellent organizational skills for managing seating in a high-end setting.
• Strong verbal communication with professionalism and courtesy.
• Ability to stay composed under pressure and handle feedback gracefully.
• Fluency in English, spoken and written.

Preferred Skills

• Experience in a host or guest-facing role in luxury hospitality.
• Familiarity with reservation systems like SevenRooms, OpenTable, ResDiary.
• Knowledge of hospitality etiquette and service pacing.
• Ability to remember returning guests and personalize experiences.

This role is ideal for someone passionate about human connection and hospitality excellence. Your charisma, attention to detail, and professionalism will help create distinguished guest experiences.

What you’ll get

• Complimentary stays at Dorchester Collection Hotels with breakfast annually.
• 50% discount on food and beverages at selected venues, plus other discounts.
• Employee benefits including pension, seasonal loan, financial advice, and eye care vouchers.
• Career development through apprenticeships from Level 2 to Degree Level 5.
• Participation in social events and celebrations.
• Referral bonus of £1000 for recommending friends.
• Well-being support and immediate access to advice.

We celebrate diversity and are committed to inclusivity. For support during the recruitment process, contact the People & Culture team at 02073197011 or email [emailprotected].