Host

Bella Italia Gateshead; Mount Pleasant; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay

Tronc opportunities

Employee discounts

Wellbeing programme

Career progression

Wages before payday

Discounts on theme parks

Team celebrations

Job summary

Bella Italia in Mount Pleasant is seeking a welcoming Host to greet guests, set the tone, and help deliver memorable dining experiences. If you’re friendly, energetic and love hospitality, this is the role for you.

You’ll work as part of a close-knit team, promote current promotions, assist with bookings, and ensure every guest feels valued from arrival to departure. Training and progression opportunities are available along with employee benefits.

Qualifications

• Outgoing and friendly personality required.
• Passionate about hospitality and guest experience.
• Able to communicate clearly with guests and team.
• Willing to work flexible hours, including weekends.

Responsibilities

• Welcome guests with a warm smile and make them feel special from the moment they arrive.
• Create memorable experiences by bringing energy and enthusiasm to every shift.
• Promote Bella Italia promotions and incentives to help the team hit targets.
• Communicate and connect with guests, handle bookings smoothly, ensure smooth service.
• Keep guests coming back by delivering consistent, exceptional service.

Skills

Hospitality

Customer service

Communication

Team player

Positive attitude

Job description

At Bella Italia, we believe life’s best moments are shared over delicious food, laughter, and great company. If you’re a warm, friendly, and welcoming personality who loves creating unforgettable memorable experiences, this is the job for you!

Come and be part of the Bella Italia family as a Host!

Why Bella?

We know that a happy team makes for amazing guest experiences, so we offer:

• Competitive hourly pay and a opportunity to earn tronc
• A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring enthusiasm and a love for hospitality, there’s a seat at our table for you!
• Amazing Discounts – 50% off food & drink across Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support – Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
• Career Progression – Fully funded Hospitality Team Member Level 2 Apprenticeship if you want to grow your career.
• Perks & Rewards – Access to wages before payday, salary finance support, discounted gym memberships, and savings on theme parks, shopping, and entertainment.
• Team Celebrations – Competitions, team parties, and even a chance to win e-points to spend on your favourite retailers

What You’ll Do as a Host:

• Be the face of Bella Italia – Welcome guests with a warm smile and make them feel special from the moment they arrive.
• Create memorable experiences – Bring energy and enthusiasm to every shift, making sure every guest leaves with a smile.
• Promote Bella Italia – Be in-the-know about our latest promotions & incentives to help the team hit targets.
• Communicate & connect – Build relationships with guests, handle bookings smoothly, and make sure service runs seamlessly.
• Keep them coming back – Ensure every guest can’t wait to return for another fantastic experience!

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

At Bella Italia, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?

Application → CV review → interview → offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Bella Italia.

Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it we’re proud to be named in The Sunday Times Best Places to Work 2026.