Server/Waiter/Waitress

Bella Italia Cheshire Oaks; Ellesmere Port; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hourly pay + Tronc

Flexible contracts

50% food & drink discounts

Wellbeing & support

Apprenticeships & development

Free meals on shift

Early wage access

Gym discounts

Retail savings

Team celebrations

Job summary

Bella Italia Cheshire Oaks is seeking a friendly Front of House team member to deliver memorable service, guide guests through the menu, and work as part of a supportive team in a fast-paced restaurant.

You’ll be part of a welcoming culture offering flexible contracts, staff discounts on food and drinks, wellbeing support, and opportunities for progression through funded apprenticeships.

Qualifications

• Deliver consistent, memorable service to every guest.
• Guide guests through the menu with recommendations.
• Be a sparkling personality and build rapport in a fast-paced environment.

Responsibilities

• Serve customers on the floor with a friendly, proactive approach.
• Assist in maintaining a welcoming dining experience for all guests.
• Collaborate with team to ensure smooth service and guest satisfaction.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

At Bella Italia, we believe that the best moments in lifeare spent with loved ones sharing food, friendship, laughter, and the joy ofthe Italian table. If you love pizza, pasta, and creating unforgettableexperiences for guests, we’d love to welcome you to our Front of House team!

We know that happy teams create the best experiences, so we offer:

• Hourly pay and opportunity to earn Tronc.
• Flexible Working – Negotiable contracts that fit your lifestyle.
• Amazing Discounts – 50% off food and drinkacross all Big Table Group brands and 25% for friends & family.
• Wellbeing & Support – Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
• Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
• Perks & Rewards – Free meals on shift, access to wages before payday, discounted gym memberships, and exclusivesavings on theme parks, shopping, and more!
• Team Celebrations – Competitions, team parties,and even a chance to win e-points to spend on your favourite retailers

What You’ll Do as a Server/Waiter/Waitress:

• Deliver consistent, memorable service to everyguest.
• Be a sparkling personality, building rapport ina fast-paced environment—this is YOUR stage!
• Guide guests through our menu, makingrecommendations tailored to their tastes.
• Work as part of a team that lifts each other upand celebrates wins together.
• Shareyour ideas—we have a genuine open-door policy and value every team member’svoice!

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

At Bella Italia, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?

Application → CV review → interview → offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Bella Italia.