Host

San Carlo Restaurant Group; Manchester; On-site; GBP 19,000 - 24,000; Full time

Job summary

San Carlo Restaurant Group in Manchester is seeking a Host to warmly welcome guests and ensure smooth transitions into the dining area. The role includes managing reservations, greeting patrons, and maintaining an organized front of house environment. This is an excellent opportunity for someone with hospitality experience and strong communication skills, eager to join a dynamic team in a vibrant restaurant atmosphere.

Benefits

Free Meals on Duty

50% Staff Discount

Colleague of the Month Awards

Global Opportunities

Best in Class Pension

Legal and Financial Advice

Qualifications

• Experience in a similar role.
• Excellent communication skills.
• Meticulously organized and capable of handling multiple tasks.

Responsibilities

• Greeting guests and managing the restaurant's waiting list.
• Maintaining front of house area and answering inquiries.
• Collaborating with staff for timely food delivery.

Skills

Communication

Attention to Detail

Organizational Skills

Job description

San Carlo Manchester are hiring a Host!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.

Colleague Benefits

• Free Meals on Duty - Delicious, Healthy meals, all free
• 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend - Bring your friends and earn up to £1,000 per person
• L'Accadamia Training Academy - Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App - Offering you discounts and rewards with thousands of companies worldwide.
• Wagestream - Access to earned pay at any point of the month
• Legal and Financial Advice - Free legal and financial advice for you and your family
• Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated.
• San Carlo Awards - Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues.
• Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension - San Carlo at partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
  
  

Key Responsibilities

• Greeting guests as they enter the restaurant and welcoming them.
• Managing the restaurant's waiting list and seating guests promptly and efficiently.
• Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
• Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicating table availability to servers.
• Handling any customer complaints or issues in a courteous and professional manner.
• Maintaining accurate records of guest counts and reservations.
  
  

Required Qualifications & Experience

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self-starter who can work independently with good judgement and minimal direction