Host

Camden; Hampstead; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Health cash plan

Wellbeing champions

Discretionary bonus

Wagestream access

Cycle to Work

Tips to guests

50% off drinks

Job summary

BOXPARK is seeking a friendly Host/Hostess to greet and seat customers, communicate events, and assist with the ordering process across our venues. You’ll be the first face guests see, so confidence, approachability and a positive demeanor are essential in a fast-paced environment.

You will help guests feel special, handle multiple tasks, and support with promoting daily events and promotions. We offer competitive salaries and a range of wellbeing and financial perks, with clear opportunities

Qualifications

• Confident, sociable and patient with a focus on making every guest feel special.
• Ability to perform well in a fast-paced environment and multitask while following directions.

Responsibilities

• Greet and seat customers as they arrive.
• Communicate daily events and promotions to guests.
• Assist guests with the ordering process and ensure a smooth flow of service.
• Maintain composure and deliver friendly service in a busy setting.

Skills

Customer service

Communication

Friendliness

Multitasking

Job description

The Company:

For 15 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof.Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? No where!

In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden.

We are growing quickly with new sites planned for Bristol and London, so we are delighted to expand our team. Join the thrilling ride at BOXPARK…if you’re ready for a challenge!

The Role:

Boxpark is looking for a highly dedicated and passionate Host/Hostess to provide friendly and memorable customer experiences. The Host is often the first person that the customers sees when they enter our sites. Its is therefore important that you are confident, approachable, friendly and enjoy working with the public. Duties include greeting and seating customers, communicating daily events, promotions and assisting with ordering process. Must perform well in fast-paced environment, with an ability to multi-task and follow directions.

The ideal candidate is confident, sociable and patient, with the ability to make each guest feel "special" in all circumstances.

Pay and Benefits:

Our people are at the heart of all we do at BOXPARK and therefore as well as paying competitive salaries, we have some awesome employee perks to make you feel special and supported throughout your journey with us.

Wellbeing-

• Health cash plan in the form ofSimplyHealthwhich provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.

• Wellbeing championsin all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.

Financial -

• Discretionary annualbonusscheme

• Wagestream- Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday.

• Access to ourCycle to Work schemeto buy a tax-free bicycle, equipment, or both.

• TIPs -All guest tips go straight to our teams.

• 50% off drinks

Career Progression

• Want to grow and progress in your career? Then BOXPARK really is the place to be. We have development programs for all of our team from Bar Team Member up to General Manager.

BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.