Bar Team Member

Boxpark; Wembley; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Health plan

Wellbeing champions

Wagestream

Cycle to Work

Tips

Drinks discount

Job summary

BOXPARK Wembley is seeking a Bar Team Member to prepare beverages, welcome guests and provide an outstanding experience. You will assess guest needs, suggest options, restock, and ensure a spotless, compliant bar area while upholding our brand standards.

We offer wellbeing initiatives, financial planning tools and staff perks, including discounts and share in tips. Join a dynamic team at BOXPARK and grow with our brand.

Qualifications

• Experience in preparing beverages and serving guests
• Knowledge of licensing objectives and Challenge 25
• Excellent customer service and communication
• Ability to stay organized and clean
• Punctual and reliable
• Team player with attention to detail

Responsibilities

• Prepare alcoholic or non-alcoholic beverages for guests efficiently
• Provide a friendly, welcome guest experience
• Assess guest needs and make recommendations using product knowledge
• Upsell where appropriate
• Keep bar and floor clean and presentable
• Follow Challenge 25 policy for safe service of alcohol
• Restock and replenish bar inventory
• Stay guest-focused and deliver excellent guest experience
• Comply with food and beverage regulations
• Record wastage and report to supervisor
• Maintain pour accuracy and conduct pour tests
• Maintain clean bar top and back bar
• Take on tasks assigned by management and communicate issues to supervisors/managers

Skills

Product knowledge

Licensing & Challenge 25

Customer service

Teamwork

Attention to detail

Punctuality

Communication skills

Brand objectives

Hygiene standards

Uniform policy adherence

Job description

The Company

For 13 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof.Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? No where!

In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in 2024 we opened in Liverpool and Camden.

We are growing quickly with new sites planned for Bristol and London, so we are delighted to expand our team. Join the thrilling ride at BOXPARK…if you’re ready for a challenge!

Key Responsibilities

• Preparing alcoholic or non-alcoholic beverages for guests in an efficient and timely fashion
• Providing a friendly, welcome and unique guest experience
• Assessing guest’s needs and preferences and making recommendations using excellent product knowledge
• Making useful upsell recommendations where applicable
• Keep the bar and floor presentable and clean to the highest standard
• Operate challenge 25 policy to ensure safe service of alcohol
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
• All wastage to be recorded on the spot and reported to supervisor
• Pouring standards to be adhered to always and regular pour tests completed
• Always maintain a clean and tidy bar top and back bar
• Take responsibility for tasks assigned by management and communicate any issues to supervisors/managers

Key Skills & Experience

• In depth understanding of all products and how to prepare them
• Knowledge of licensing objectives and Challenge 25
• Positive attitude and excellent communication skills
• Ability to keep the bar organised, stocked and clean
• Punctual and reliable
• Outstanding customer service skills
• Ability to work well within the team to achieve brand and sales objectives
• Attention to detail
• Ability to follow instruction efficiently and quickly
• Adhere to Boxpark’s uniform policy and basic hygiene standard

Pay and Benefits

Our people are at the heart of all we do at BOXPARK and therefore as well as paying a competitive hourly rate, we have some awesome employee perks to make you feel special and supported throughout your journey with us.

Wellbeing

• Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.
• Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.

Financial

• Wagestream - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday.
• Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both.
• TIPs - All guest tips go straight to our teams.
• 50% off drinks and free soft drinks on shift

Career Progression

• Want to grow and progress in your career? Then BOXPARK really is the place to be. We have development programs for all of our team from Bar Team Member up to General Manager.

BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.