Host

The Crazy Goose; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free food and drinks when working

50% discount in any of our restaurants

Birthday off – guaranteed

Cycle to work scheme

Flexible hours

Job summary

The Coal Shed London is seeking an enthusiastic Receptionist to join our team. You will be the first and last face guests see, delivering a memorable welcome and ensuring smooth front-of-house operations in a bustling dining environment.

We value self-motivation, teamwork, and a genuine passion for guest satisfaction, with the ability to stay composed under pressure and maintain a professional demeanour at all times.

Qualifications

• Must be a self-motivated team player who thrives under pressure.
• Experience in a high-volume restaurant.
• Genuine passion for delivering an exceptional guest experience.
• Professional demeanor even during busy periods.
• Eligible to work full-time in the UK.

Responsibilities

• Be the first and last point of contact for guests.
• Maintain a warm, welcoming front-of-house presence.
• Support team with guest requests and enquiries.
• Coordinate with staff to ensure smooth service flow.
• Maintain professional manner under pressure.
• Demonstrate excellent communication and organisational skills.
• Contribute to a friendly and efficient team atmosphere.

Skills

Team player

High-volume dining

Guest experience

Professional under pressure

Full-time UK work

Job description

Position Overview

We are looking for an experience Receptionistto join our team atThe Coal Shed.

About The Coal Shed London

The Coal Shed London celebrates coal-roasted rare breed heritage meat and South Coast seafood, inspired by Founder Raz Helalat’s Persian roots by cooking over fire.

Located moments away from Tower Bridge, the restaurant offers a seasonal a la carte menu, daily specials, sharing fish and meat dishes, and an award-winning Sunday sharing roast.

Occupying two floors, The Coal Shed London is a modern open-plan grill restaurant with a private dining room and cocktail bar.

Role Summary

As a Receptionist, you will passionate, driven, and enthusiastic about working in an environment that has a neighbourhood feel with atmosphere that feels like an extension of you family, delivering an exceptional guest experience. You will be working as part of a diverse, inclusive and supportive team to be the first and last person our guest see when they visit.

Key Responsibilities & Qualities

• Are self-motivated natural team player that thrives under pressure.
• Experience in a high-volume restaurant
• A genuine passion for delivering and exceptional guest experience
• Enthusiastic and confident figure who is able to motivate and inspire the team in a busy environment
• Maintain a professional manner while under pressure
• Excellent communication, organisational skills, and attention to detail
• Are eligible to work full-time in the UK

Compensation & Benefits

In return we offer a truly competitive pay package, a great professional environment, fantastic training, and the chance to grow and develop your career, plus access to an array of benefits.

As a Receptionistyou will enjoy these benefits:

• A truly competitive pay package
• Free food and drinks when working
• Team incentives, trips and rewards
• Treat yourself, family and friends to 50% discount in any of our restaurants
• Book your birthday off – guaranteed
• An additional day’s holiday every year for the first five years
• We reward Refer a Friend
• Access to our cycle to work scheme
• Flexible hours

About the Team and Growth

By joining The Coal shed, you will become part of one of the leading restaurants groups. At Blackrock Restaurant Group we pride ourselves recruiting strong passionate individuals that thrive working in hospitality and being part of an established team. Great progression opportunities available across the group to any future stars from all departments. If you want to be part of something special then come and be part of the friendliest team in town.

Compensation: To be discussed