Host

THYME; Gloucester; On-site; GBP 32,000; Full time

Job summary

Join Thyme as a Host to deliver exceptional guest experiences in a vibrant and welcoming environment. The role involves managing guest relations and ensuring a seamless experience from arrival to departure, with ample opportunities for professional development. Become part of a passionate team dedicated to celebrating hospitality and sustainability within a beautiful countryside setting.

Benefits

Generous service charge bonuses paid monthly

28 days annual leave + extra day off on birthday

Free staff meals on duty

Employee assistance & wellbeing programme

Financial and legal advice available

Stylish uniforms provided

Discounted stay rates for staff

50% off food in the restaurant

Annual staff Christmas party

Personalized professional development opportunities

Qualifications

• Hospitality or guest-facing experience is a plus.
• Passion for hospitality and interest in produce.

Responsibilities

• Act as a bridge between Guest Relations and Food & Beverage.
• Respond to inquiries and manage reservations.

Skills

Communication

Interpersonal skills

Attention to detail

Proactivity

Computer skills

Job description

We’re looking for a warm, professional Host to join our team at
Thyme, Southrop. This is an exciting opportunity to be part of a passionate
team dedicated to delivering exceptional guest experiences. Positioned in our
beautiful guest spaces, this role acts as a vital bridge between Guest
Relations and Food & Beverage, ensuring every guest feels welcomed and
cared for from the moment they arrive.

The annual on target earnings
for this role are £31,984.10 per year, based on a 42.5 hour week plus estimated
annual service charge takings. This role is paid hourly.

Key skills and traits:

• A naturally warm and welcoming manner
• Excellent communication
  and interpersonal skills
• Good computer skills and
  written communication
• Strong attention to
  detail
• Proactive and intuitive
  approach to guest needs
• Previous hospitality or
  guest-facing experience is a plus

The role will also include some computer based work, responding to enquiries, managing reservations and ensuring the team are well prepared for the service ahead with knowledge of their guests.

We are looking for someone who has a passion for hospitality, charismatic personality, and an interest in produce, seasonality and sustainability.

About Thyme

Set in 150 acres of farmland, Thyme is a family ran destination: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart.A destination for local regulars, London weekenders and international travellers a like, each day brings variety, vibrancy and excitement. We are a team that consistently strives for world class guest experience, to celebrate the seasons and immerse guests in our love of the land. Our people are dynamic, passionate, considerate and collaborative, with a culture of learning and progression at our heart.

Why Choose Thyme:

A Flourishing Team: Our team is vibrant, professional and collaborative. With our company values at our heart, the team work together to deliver true hospitality excellence.

A Connection to the Land: Throughout Thyme, there is plenty of open space and gardens to wander. Our work environments are light and airy, always maintaining a connection to the outside.

Professional Development: Personal and professional development is at the heart of our people strategy, with training and leadership programmes as well as development plans for all the team.

Competitive Remuneration: We offer excellent pay and benefits. Our service charge is substantial, and every penny goes to our hard working team each month.

Benefits for the Team

• Exceptionally generous Service Charge bonuses paid monthly.
• 28 days annual leave PA + All staff to have an extra day off on their birthday.
• Healthy & delicious meals on duty prepared by our own Chef’s, and a comfy team room to enjoy on breaks
• Employee assistance & wellbeing programme
• Financial and debt advice as well as Legal advice via Law Express
• High quality, sustainably made, and stylish uniforms provided.
• Free staff parking on site.
• Team rates to stay at Thyme for £150 per night, with the ability to extend this to family.
• 50% off food in both the Ox Barn and the Swan.
• Cookery School discount - All classes are £40 per person, available for you plus 1 guest.
• 40% discount on our retail range Bertioli
• Annual staff Christmas Party with dinner, drinks, music & dancing!
• Reward & recognition programme offering the chance to win weekly prizes & a monthly cash bonus.
• A personalised approach to investment in your professional development.
• Beautiful Location with plenty of space to walk and relax during break times!

Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Our Culture A welcoming, caring, positive and supportive culture, defined by inclusivity, accountability, and recognition. Effective communication, listening and a commitment to health and wellbeing serve as the bedrock of our culture.

Our Values

• Considerate - Being thoughtful and Considerate in our actions and their impact on people and the planet
• Consistency - Delivering Consistency of performance and stability through collaboration and communication
• Integrity - Always displaying total Integrity, creating an environment where respect, honesty, and trust, thrive.
• Pride - Having Pride in who we are and what we do, and the sophisticated style with which we do it
• Aspiring - Aspiring to achieve excellence, applauding ambition, and rewarding resilience

Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.