Hospitality Team Member (Part-Time)

Genting Casinos UK Limited; Brighton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Private GP helpline

Discount portal for retailers and more

Life assurance

Employee assistance programme

20% gym discount

Mental health support

Family-friendly policies

Health Cash Plan

Job summary

Genting Casinos UK Limited is recruiting hospitality team members in Brighton to deliver exceptional customer service in our bars and restaurants. You will work as part of a busy team, handling tills and cash, preparing food and drinks, and maintaining high presentation standards.

You should be flexible to work a variety of shifts, including nights and weekends, and you will benefit from a comprehensive range of employee rewards and development opportunities.

Qualifications

• Proven customer service experience.
• Ability to handle cash accurately.
• Experience serving food and drinks with presentation.
• Strong teamwork and collaborative skills.
• Willingness to work varied shifts, including nights and weekends.

Responsibilities

• Provide excellent customer service in bars and restaurants.
• Operate tills and handle cash transactions.
• Prepare and serve food and beverages.
• Ensure high standards of cleanliness and food safety.
• Clear tables and manage warehousing and cleaning as needed.
• Be flexible to work a variety of shifts, including nights and weekends.

Skills

Customer service

Cash handling

Food service

Teamwork

Flexible shifts

Night shifts

Tools

Till/Point of Sale

Job description

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?

We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.

Key skills and responsibilities include:

• Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
• Being an effective team player who contributes to business improvement.
• Till operation and cash handling.
• Prepare and serve food and drinks ensuring a high standard of presentation.
• Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Expected Salary (this is not sent to the employer)

(optional) I am a diversity candidate. I am BIPOC or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc.
* We do not send this information with job applications.
What is BIPOC? | Why do we ask?

I am a freelancer / contractor / bank