Hospitality Team Leader

Genting Casinos UK Ltd.; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading leisure company in London is seeking a hospitality team leader to join their team. The role requires previous supervisory experience in a busy bar or restaurant, strong customer service skills, and team management capabilities. The candidate will ensure compliance with standards, promote sales, and maintain stock levels. This position offers an excellent salary and a variety of employee benefits.

Benefits

Private GP helpline

Discount portal for retailers

Pension scheme

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Career development opportunities

Qualifications

• Experience working in a busy bar or restaurant.
• Previous supervisory experience in a busy bar is essential.
• Ability to work under pressure in a busy environment.

Responsibilities

• Ensure compliance with company standards and regulations.
• Manage and develop team members effectively.
• Promote sales awareness and maximize sales opportunities.
• Maintain bar and restaurant stock levels.

Skills

Team management

Customer service

Sales awareness

Flexibility

Attention to detail

Job description

JOB DESCRIPTION

Have you got experience working in a busy bar or restaurant? Are you a great team player?

We have a vacancy for a hospitality team leader to join Genting. You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.

Key skills and responsibilities include:

• Ensure compliance with company standards, food health and hygiene procedures and legislation and licencing laws at all times.
• Manage and develop the team members effectively, always encouraging a customer-focused attitude.
• Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.
• Positively promote sales awareness within the department and maximise sales opportunities.
• Maintain all bar and restaurant stock levels as required.
• Self-motivated, driven and passionate about delivering a high-quality service for our customers.
• Able to work under pressure in a busy environment.
• Previous supervisory experience in a busy bar is essential.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.