Hospitality Team Lead: Guest Experience & Growth

Bella Italia Ashton Under Lyne; Ashton-under-Lyne; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus

Tronc

50% off food & drink across Big Table

25% for friends & family

Fully funded apprenticeships (Level 4)

Employee Assistance Programme

Access to wages before payday

Discounted gym memberships

Theme parks & shopping discounts

Trip to Italy

Job summary

Bella Italia Ashton Under Lyne is seeking an Assistant Manager to lead guest-focused hospitality at our restaurant. You will drive performance, inspire your team, and ensure safe, compliant operations while delivering a warm, Italian-inspired guest experience.

We value leadership, energy, and a passion for people. If you enjoy developing teams and contributing to a thriving restaurant, this is the role for you.

Qualifications

• Experience in hospitality leadership or management is preferred.
• Ability to drive performance and lead a team to meet goals.
• Focus on delivering exceptional guest experiences with safety in mind.
• Commercial awareness and sound financial decision making.

Responsibilities

• Deliver an unforgettable guest experience with warmth and energy.
• Drive performance to achieve restaurant and brand goals.
• Inspire and lead the team, developing internal talent.
• Ensure safety and compliance in daily operations.
• Be commercially aware and understand impact of decisions on the business.

Skills

Hospitality leadership

Team leadership

Guest experience

Customer service

Commercial awareness

Safety & compliance

Job description

Bella Italia Ashton Under Lyne is seeking an Assistant Manager to lead guest-focused hospitality at our restaurant. You will drive performance, inspire your team, and ensure safe, compliant operations while delivering a warm, Italian-inspired guest experience.

We value leadership, energy, and a passion for people. If you enjoy developing teams and contributing to a thriving restaurant, this is the role for you.