Hospitality Team Lead – Elevate Service & Growth

Fuller's; Arundel; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounts on food and drink

Weekly tips

Discounted hotel stays

Healthcare Cash Plan

Induction and training

Wagestream access

My Fuller’s benefits platform

Accommodation available

Job summary

Fuller’s is seeking a Supervisor to lead a hospitality team at The Swan in Arundel. The role focuses on maintaining high guest satisfaction, mentoring team members, and ensuring smooth service and quality standards during busy periods.

You will lead by example, communicate effectively with staff, and contribute to a welcoming, collaborative environment that reflects Fuller’s values and traditions.

Qualifications

• Experience in hospitality leadership or supervisor role.
• Ability to coach and develop a team.
• Strong guest service and communication skills.
• Willingness to lead by example and manage busy service periods.

Responsibilities

• Lead and motivate team to maintain high guest satisfaction.
• Assist in training and guiding new team members.
• Ensure smooth service and quality standards during shifts.
• Communicate effectively with team and colleagues.
• Contribute to a positive and engaging dining experience.

Skills

Guest satisfaction

Hands-on leadership

Training and mentoring

Communication skills

Passion for fresh food and service

Job description

Fuller’s is seeking a Supervisor to lead a hospitality team at The Swan in Arundel. The role focuses on maintaining high guest satisfaction, mentoring team members, and ensuring smooth service and quality standards during busy periods.

You will lead by example, communicate effectively with staff, and contribute to a welcoming, collaborative environment that reflects Fuller’s values and traditions.