Hospitality Systems Trainer

Concept Resourcing; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Hospitality Systems Trainer to deliver hands-on training on new EPOS systems across the UK. This role involves significant travel and the opportunity to work closely with staff and management in various hospitality settings. Ideal candidates will have a strong background in hospitality management or EPOS engineering, combined with excellent communication and training skills. This is a fantastic opportunity to make a meaningful impact in the hospitality industry while working on exciting training projects.

Benefits

Meal Allowance

Hotel Accommodation

Travel Expenses Claimable

Flexible Shift Patterns

Qualifications

• Experience in senior management or as an EPOS Engineer with training experience.
• Strong ability to deliver customer-focused training.

Responsibilities

• Deliver training on new EPOS systems, including configuration and troubleshooting.
• Significant travel across the UK for training sessions.

Skills

Hospitality Management Experience

EPOS Systems Training

Communication Skills

Customer Focus

Interpersonal Skills

Tools

Aztec Systems

Job description

Job Title: Hospitality Systems Trainer (EPOS)
Location: UK Wide
Contract Duration: May - July 2025 (or earlier if available, extensions possible)
Rate: Rates variable dependent on experience (double shifts available) + 60 per travel day + 25ppm mileage

Are you passionate about the hospitality industry and have experience in training or senior management?
Our client, a leading hospitality organisation, is looking for experienced Hospitality System Trainers / EPOS Engineers to join their team across the UK. This is an exciting opportunity to work on a variety of training projects, delivering hands-on training on new hospitality systems to staff and management.

Role Overview:
Contract: May - July 2025 (or earlier if available, extensions possible)
Training Locations: Could involve 2 - 3 days training in Oxford, TBC
Training Duties: Deliver training on new EPOS systems, including some elements of configuration, technical support, and troubleshooting.
Shift Patterns: Full-time, with shifts varying week to week (4-5 days per week). Double shifts will be required, and shift patterns may change with short notice.
Travel: Significant travel required across the UK, including regular overnight stays.

Candidate Criteria:
Experience in a senior management position in the hospitality industry, OR, EPOS Engineers with excellent communication skills and training experience within the EPOS / IT industry
Passion for training and coaching others.
Strong ability to deliver customer-focused training with professionalism and approachability.
Experience with Aztec systems is desirable.
Strong interpersonal skills, capable of building rapport with employees at all levels.
A reliable vehicle and full UK driving license are essential. Valid MOT and vehicle business insurance will need to be provided

Rates and Benefits:
Day Rate: Rates variable dependent on experience (double shifts available)
Travel Day: 60 per travel day (subject to company travel policy).
Mileage: 25ppm for travel.
Accommodation: Hotels arranged in advance, with meal allowance provided.
Expenses: All travel-related expenses, including parking, tolls, and congestion charges are claimable.
Contract Type: Outside IR35 (payable via umbrella or Ltd company).
Equipment: Candidates are required to provide their own laptop and phone.

This is a fantastic opportunity for an experienced trainer to contribute to an exciting project within the hospitality industry.

Interested?
Please click apply if you are interested in this opportunity or for further information.