Hospitality supervisors- Cardiff

TN United Kingdom; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking passionate Hospitality Supervisors to lead teams at the iconic Principality Stadium for exciting summer events. This role offers a unique opportunity to deliver exceptional service, manage diverse teams, and create memorable experiences for guests. With flexible shifts across 5,000+ venues, you can optimize your work schedule while enjoying exclusive benefits including health support and lifestyle perks. If you thrive in fast-paced environments and are committed to excellence, this is the perfect opportunity to shine and make a difference in the hospitality sector.

Benefits

Lifestyle perks

Health & wellbeing support

Employee Assistance Programme

Qualifications

• At least 1 year of proven hospitality experience in an events setting.
• Strong leadership and organizational skills are essential.

Responsibilities

• Lead and supervise a team of around 20 staff members.
• Ensure exceptional quality and presentation of food and beverage service.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Problem-Solving

Education

Hospitality Management

Job description

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Hospitality supervisors- Cardiff, Cardiff

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Client:

Constellation Wales and South West

Location:

Cardiff, United Kingdom

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

6076b93dbb44

Job Views:

1

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Join Us at the Principality Stadium in Cardiff for Exciting Summer Events!

We’re on the lookout for experienced Hospitality Supervisors to lead dynamic teams at the iconic Principality Stadium for a range of exciting upcoming events in Summer 2025.

Are you passionate about delivering exceptional leadership and creating memorable experiences for guests? If so, we want you on our team!

Upcoming Events:

• Chris Brown – Thursday, 19th June
• Oasis – Friday, 4th & Saturday, 5th July
• Stereophonics – Friday, 11th & Saturday, 12th July
• Catfish & The Bottlemen – Friday, 1st August

With Constellation, you can optimise your work schedule and access shifts across 5,000+ venues nationwide, ensuring flexibility and variety in your role.

Role Overview:

As a Hospitality Supervisor, you’ll be at the forefront of delivering top-tier service, ensuring seamless operations, and leading a dedicated team. Your key responsibilities include:

• Leading and supervising a team of around 20 staff members, including plate waits, bar staff, and kitchen porters.
• Managing and maintaining high-end lounges or overseeing multiple hospitality suites.
• Ensuring bar stock levels are managed effectively to meet demand.
• Overseeing food and beverage service, ensuring exceptional quality and presentation.
• Enforcing health, safety, and hygiene standards, while maintaining operational procedures.
• Providing excellent guest experiences with high standards of service.
• Briefing and communicating clearly with your team to ensure smooth event execution.
• Resolving guest concerns with professionalism and efficiency.
• Maintaining organisation and delivering excellent service from start to finish.

What We’re Looking For:

• At least 1 year of proven hospitality experience in an events setting.
• Strong leadership, communication, and organisational skills.
• Ability to stay calm and effective in fast-paced, high-pressure environments.
• Excellent verbal communication skills, able to liaise with team members, customers, and management.
• A reliable, hardworking individual with a can-do attitude.
• Ability to think quickly and handle challenges with confidence.
• Passion for providing exceptional customer service and creating memorable experiences.

Why Join Compass?

• Exclusive benefits including lifestyle perks, health & wellbeing support, and access to our Employee Assistance Programme.
• Opportunities to work at 5,000+ venues across the UK with flexible shifts that suit your lifestyle.

Ready to take on the challenge and be part of an amazing team? Apply today and help us create unforgettable moments at the Principality Stadium!