Hospitality Supervisor Monday - Lloyds Banking Group Head Office - Birmingham City Central Location

ESS; West Midlands Combined Authority; On-site; GBP 29,000; Full time

Job summary

A leading company in workplace catering is seeking a Hospitality Supervisor for its Lloyds Banking Group location in Birmingham. This pivotal role involves overseeing daily operations, ensuring stellar food and customer service, and guiding the team to meet high standards. The ideal candidate has prior experience in contract catering, enjoys leading by example, and is committed to upholding a positive brand image.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Eye care

Wellbeing strategy

Family friendly support

Regular social events

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes and people awards

Long service awards

Discount vouchers

Qualifications

• Previous B&I contract catering experience.

Responsibilities

• Oversee service to ensure smooth daily operations.
• Supervise teams to ensure the delivery of impeccable food and customer service.
• Implement and review Health & Safety standards to ensure compliance.

Skills

Supervision

Customer service

Health & Safety compliance

Job description

Hospitality Supervisor Monday - Lloyds Banking Group Head Office - Birmingham City Central Location

Hospitality Supervisor Monday - Lloyds Banking Group Head Office - Birmingham City Central Location

At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Hospitality Supervisor to work at Llyods Banking Group.

Location: Lloyds Banking Group Head office - Birmingham City Central Location , B3 3SD

Rate of Pay: 28,288 per annum

Working Pattern: 40 hours per week, 7am - 3.30pm , 8:00am - 4:30pm Monday - Friday (Office hours only!)

About The Role:

We are very excited about our Quick Service Diner concept to be launch at Lloyds Banking Group in Birmingham with a newly renovated site opening soon. This new food offer fits into a brand-new look and feel for the whole Lloyds office building.
Our amazing food offer will also consist of weekly hot counter "Pop Ups" including dishes from our Pizza station & Rotisserie station, along a Fresh Baked Goods Chef's table and daily office hospitality menus.

Key Responsibilities:

• Oversee service to ensure smooth daily operations.

• Supervise teams to ensure the delivery of impeccable food and customer service.

• Regularly communicate with your line manager to track KPIs and targets.

• Represent Compass Group UK&I and uphold a positive brand image.

• Act as a liaison between customers and our culinary and service teams to exceed expectations.

• Provide guidance and support to your team, leading by example to ensure everyone excels in their roles.

• Implement and review Health & Safety standards to ensure compliance across all teams.

• Manage general administrative tasks.

Our Ideal Candidate will have:

• Previous B&I contract catering experience

What's in it for you?

Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

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