Hospitality Supervisor - London

Chartwells; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the education sector, Chartwells is seeking a full-time Hospitality Assistant in London. The ideal candidate will deliver exceptional customer service, maintain a positive brand image, and work effectively in a fast-paced environment. This role offers opportunities for career progression and emphasizes the importance of teamwork and communication skills.

Benefits

Flexible working hours

Contributory pension scheme

Career development programs

Wider healthcare benefits

Exclusive travel discounts

Food shop discounts

Discounted cinema tickets

Wellness and mindfulness classes

Qualifications

• Passion for delivering outstanding service.
• Desire to succeed in your role.
• Great communication skills.

Responsibilities

• Greeting and looking after guests.
• Serving customers with a seamless experience.
• Complying with Food Handling & Hygiene standards.

Skills

Customer Service

Communication

Teamwork

Initiative

Ability to work under pressure

Job description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Mostly Monday to Friday, some flexibility
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

About Us

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Job Reference: com/1906/98784001/52745840/SU #Universities

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!