Hospitality Supervisor — Lead Service & Guest Experience

King Street Brew House Cambridge; Cambridge; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday

Discount in Young's Pubs

Overnight stay discount

Share Save Scheme

Company Pension Scheme

Career Pathway

Job summary

The King Street Brew House in Cambridge is seeking a Superviso­­r to join our vibrant team. You’ll deliver outstanding service, train staff to maintain guest delight, and help lead shifts safely as a trusted key holder.

Our busy pub environment rewards energy, positivity, and a genuine smile with opportunities to grow within hospitality. Join a welcoming crew in the heart of Cambridge, where no two days are the same and your contributions help create memorable guest experiences with great beer

Qualifications

• Passion to deliver exceptional customer service.
• Ability to build rapport with customers and team.
• Willingness to train staff and lead shifts.

Responsibilities

• Deliver exceptional customer service every time and build rapport with customers and our team to continue the success of our pub.
• Train the team to ensure they have the knowledge needed to delight our customers.
• Be a responsible key holder to lead shifts safely and effectively.

Job description

The King Street Brew House in Cambridge is seeking a Superviso­­r to join our vibrant team. You’ll deliver outstanding service, train staff to maintain guest delight, and help lead shifts safely as a trusted key holder.

Our busy pub environment rewards energy, positivity, and a genuine smile with opportunities to grow within hospitality. Join a welcoming crew in the heart of Cambridge, where no two days are the same and your contributions help create memorable guest experiences with great beer