Hospitality Supervisor - Lead Busy Shifts & Service

SSP UK & Ireland; Bath; On-site; GBP 1,875,000 - 2,082,000; Part time

Benefits offered by this job

Discounted meals

Discounted parking on shifts

Employee discounts

Friends & Family discount app

Training & development programs

Health & wellbeing support

Job summary

SSP UK & Ireland is seeking a Supervisor at Bath Station (Starbucks) to lead a fast-paced hospitality team. The role covers opening, closing, and daily operations with a focus on delivering excellent service across shifts that include early mornings.

The ideal candidate will have prior Starbucks or cafe experience, enjoy leading people, and be comfortable working 18+ for certain tasks. A great development path awaits in a busy retail/hospitality setting.

Qualifications

• Must be 18 years of age or over to perform certain tasks or work on certain shifts.
• Previous Starbucks or cafe experience is required.
• Hospitality moves fast and you will lead a team.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts, keeping energy high and atmosphere positive.
• Inspire your team to deliver great customer service and be the go-to person for queries.
• Stay informed about unit performance and champion improvements.
• Be the go-to person for customer and team queries.

Skills

Leadership

Hospitality experience

Team management

Job description

SSP UK & Ireland is seeking a Supervisor at Bath Station (Starbucks) to lead a fast-paced hospitality team. The role covers opening, closing, and daily operations with a focus on delivering excellent service across shifts that include early mornings.

The ideal candidate will have prior Starbucks or cafe experience, enjoy leading people, and be comfortable working 18+ for certain tasks. A great development path awaits in a busy retail/hospitality setting.