Hospitality Supervisor - Chigwell

Chartwells Independent; Chigwell; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading company as a Hospitality Supervisor, where you'll ensure exceptional dining experiences and customer satisfaction. This role involves supervising staff, maintaining high service standards, and promoting a positive brand image. You'll receive numerous benefits including career growth opportunities and a contributory pension scheme.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access and healthcare benefits

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards program

Wellness, mindfulness and exercise classes

Qualifications

• Previous supervisory experience required.
• Passionate about great-tasting food and exceptional customer service.
• Experience in a contract catering background is desirable.

Responsibilities

• Ensure smooth operation of kitchens and service counters.
• Supervise teams to deliver impeccable food and customer service.
• Implement and review Health & Safety standards.

Skills

Customer-centred focus

IT literacy

Communication

Organisational skills

Motivation and development of others

Hygiene standards

Job description

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
  
  
  

We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service.

Please note that this position is term time only (39 weeks per year)

What You'll Be Doing

As a Hospitality Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

More About The Role

Could you shine as Chartwells's next Hospitality Supervisor? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Ensure pre and post service checklists and cleaning schedules have been completed before and after all food services
• To ensure the highest level of customer care is adhered to
• Ensure that uniform standards are upheld to the highest standard
• To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling
• Supervising our teams to ensure we continue to deliver impeccable food and customer service
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
  
  
  

Our Ideal Hospitality Supervisor Will

• Have a customer-centred focus
• IT literate
• High standards of personal hygiene
• Previous supervisory experience
• An excellent communicator, able to motivate and develop others
• Be passionate about great-tasting food and exceptional customer service
• Have experience managing teams in a similar role
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill
• Contract Catering background (desirable)
  
  
  

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1004/C50801/52712510/R/SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!