Hospitality Supervisor

Caring Homes; Woking; On-site; GBP 80,000 - 100,000; Full time

Job summary

Caring Homes is seeking a Hospitality Host for their Horsell Lodge in Woking, offering £12.21 per hour in a full-time role. The position blends social care and hospitality, allowing you to support residents in a warm environment. You'll assist with meal services and maintain a welcoming atmosphere while contributing to a caring community focused on empathy and high-quality service.

Benefits

Competitive salary and benefits package.

Ongoing professional development including training.

A supportive and inclusive work environment.

Free DBS & Blue Light Card

High street discounts

Employee assistance program for personal and professional support.

Qualifications

• Previous experience in hospitality or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Create a warm and welcoming atmosphere for residents and visitors by providing exceptional hospitality service.
• Assist with meal service, ensuring dietary needs and preferences of residents are met.
• Maintain cleanliness and organisation in dining and common areas.
• Build positive relationships with residents, staff, and visitors.

Skills

Communication

Interpersonal Skills

Organisational Skills

Attention to Detail

Job description

Hospitality Host - Horsell Lodge, Woking - £12.21 per hour

• 70 Bedded Nursing, Dementia and Residential Care Home
• Full time; 40hrs per week
• Shifts include alternate weekends

At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create – and this includes our support team. We’re a family.

Why Join Us?

• Career in Social Care and Hospitality: This role offers a unique blend of social care and hospitality, providing you with the opportunity to build a fulfilling career in a supportive and caring environment. We believe in nurturing talent and offer continuous training and opportunities for career advancement.
• Work-Life Balance:We understand the importance of maintaining a healthy work-life balance. We offer flexible rotas and supportive management to help ensure you have time for both your professional and personal life.

Perks:

• Competitive salary and benefits package.
• Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.
• A supportive and inclusive work environment.
• Free DBS & Blue Light Card
• High street discounts
• Employee assistance program for personal and professional support.

Job introduction
Responsibilities

• Create a warm and welcoming atmosphere for residents and visitors by providing exceptional hospitality service.
• Assist with meal service, ensuring dietary needs and preferences of residents are met.
• Maintain cleanliness and organisation in dining and common areas.
• Build positive relationships with residents, staff, and visitors, ensuring their needs are met with empathy and professionalism.
• Assist with other hospitality-related tasks as needed.

Ideal Candidate

• Previous experience in hospitality or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• A genuine passion for providing high-quality service and making a difference in the lives of residents.

If you are passionate about making a difference and want to be part of a family that values empathy, dedication, and professionalism, we would love to hear from you.

In Short

• Industry Care Provider
• Founded 1994
• Location Colchester
• Company size 5000+

About Us

Caring Homes is an independent national network of residential, nursing and dementia homes providing person-centred care. We are a family business, established in 1994 by Helena and Paul Jeffery. Everything we do is directed by the needs of the individuals we care for and their families. By caring for the whole person and their unique personality, likes and interests, we create better bonds, more stimulating communities, safer environments and better lives.

Founders, Helena and Paul, have worked to ensure that we never lose sight of the values on which Caring Homes was founded. At the heart of what we do is a desire to provide everyone we support with the opportunity to continue to live life to the full.

It matters to us

What matters to you and your family, matters to us The best care comes from a genuine interest in people, so we get to know all our residents and their families personally.

Understanding their stories, their needs and their interests shapes the personalised care we give them.We pay attention to the details that make everyday life as comfortable, stimulating and enjoyable as possible.

By listening to what matters, we help our residents continue to be themselves.

Careers

The life of every resident we proudly care for is extraordinary. We listen to their colourful histories, learn from their experiences and work with them and their families to discover what really matters to them. And by getting to know them personally we can support them with any challenges they face and help them live their lives to the full.

Our dedicated teams of care professionals are trained to deliver the highest standards with the utmost dedication, kindness, and compassion. And with supportive people to help you every step of the way, you'll play your part in a business that is putting over a quarter of a century of care experience into building a better future for all. If you'd like an extraordinary new challenge, your outstanding career with Caring Homes might only be a few minutes away.