Hospitality Supervisor

Elior; United Kingdom; On-site; GBP 31,000; Full time

Job summary

A leading company in catering is seeking a Hospitality Supervisor to oversee operations, enhance team performance, and ensure compliance with health and safety regulations. The role involves daily management of the hospitality department, and fostering client relationships while delivering excellent customer service. Ideal candidates will possess strong leadership skills and a background in catering.

Benefits

Employee Assistance Programme

Cycle to work scheme

Workplace pension

Life assurance (x2)

28 days holiday (increasing to 31 days)

Day off for your birthday

Opportunity for overtime at a rate of 1.5

Qualifications

• Genuine interest in customer service excellence.
• Proven team leadership experience required.
• Previous experience within catering is desirable.

Responsibilities

• Supervise catering teams and manage the hospitality department.
• Ensure compliance with regulatory standards and policies.
• Motivate and manage the team to deliver high-quality service.

Skills

Customer service excellence

Team leadership

Self-motivation

Job description

Lexington Independents is seeking a Hospitality Supervisor to join our team!

We are looking for a Supervisor to lead the day-to-day running of the hospitality department. We cater to everything from breakfasts, lunches, evening canape functions, and fine dining dinners, so experience is essential. You will work closely with the manager and chef team on site and at times will interact with senior partners and clients.

Candidates shortlisted for this role will be required to have previous experience and two suitable references.

Job Description

As a Hospitality Supervisor, you will proactively supervise catering teams on site as well as recruit, induct, train, and support colleagues to deliver an efficient, high-quality service to Lexington UK, our customers, and clients.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget
• Ensuring ongoing team communication, building internal and external relationships, management reporting, and client liaison to enable operational excellence
• Ensuring compliance with COSHH, Food Safety, H&S, legal regulations, environmental policies, and duty of care to customers and colleagues

Working Pattern

40 hours per week, Monday to Friday (Shifts between 7:30 am - 6:00 pm)

Skills and Experience

• Genuine interest in customer service excellence
• Focused on the front line
• Proven team leadership experience
• Self-motivated and able to work well without supervision
• Previous experience within catering is desirable

Benefits

Salary up to £31,000 per annum. Benefits include an Employee Assistance Programme, cycle to work scheme, workplace pension, life assurance (x2), 28 days holiday (including Bank Holidays), increasing to 31 days after 2 years of service, and a day off for your birthday. There is also an opportunity for overtime at a rate of 1.5 for evening functions.