HOSPITALITY SUPERVISOR

Cinnamon Care Collection; Topsham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading care home provider in Topsham is seeking a full-time Hospitality Supervisor to manage budgets and oversee operations. The ideal candidate will have a background in hotel or catering management. Responsibilities include recruiting team members, ensuring quality catering services, and maintaining high customer service standards. Weekend work may be required. Competitive salary offered.

Benefits

Company benefits

Qualifications

• Background in hotel or catering management required.
• Knowledge of budget control and purchasing essential.
• Strong communication skills are necessary.

Responsibilities

• Monitor home’s budgets ensuring proper supplier usage.
• Recruit and manage team members alongside General Manager.
• Ensure catering service quality meets presentation standards.
• Support dining areas during meal times.
• Attend functions to facilitate quality service.
• Train team to meet customer service standards.

Skills

Communication skills

Budget control

Team management

Job description

Overview

Hospitality Supervisor. This is a full-time role based in Topsham, UK. Salary: £17.34 per hour plus company benefits. Working hours include some weekends. Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms, including a community dedicated to the care of people living with dementia. A Top 20 Rated Care Home Group 2025 and awarded ‘One of the UK’s Best Companies to Work For’.

Responsibilities

• Monitor, control and manage the home’s budgets, ensuring the departments use nominated suppliers
• Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
• Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef to achieve a quality service that is value for money
• Monitor and support the dining areas at meal times ensuring that the highest standards are met
• Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
• Ensure that the whole home team are appropriately trained and customer service standards are met at all times

Qualifications / Experience

You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. Strong communication skills when dealing with team members, residents and family members.

Additional Details

Full-time hours to include some weekend working. You will be the lead in ensuring that operations run smoothly within the home and that residents are comfortable and happy.