Hospitality Supervisor

WSH Group; Oxford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Bank holidays

Birthday off

Enhanced maternity leave

Pension

Life insurance

Free meals

Perkbox discounts

Cycle to work

Training opportunities

EAP access

Job summary

BaxterStorey is seeking a Hospitality Catering Supervisor in Oxford to oversee daily catering operations, lead staff, and ensure food safety and exceptional service. The role emphasises teamwork, strong guest interactions, and adherence to hygiene standards.

We offer structured development, a supportive environment, and a commitment to work-life balance. The successful candidate will contribute to memorable guest experiences and uphold BaxterStorey values across locations.

Qualifications

• Great work ethic and a positive attitude are essential.
• Customer-focused with a passion for outstanding service.
• Ability to uphold BaxterStorey values and culture.
• Strong communication and interpersonal skills.
• Collaborative within a diverse team.

Responsibilities

• Oversee daily catering operations and service delivery.
• Lead, support and motivate front-line staff.
• Ensure food safety and health & safety compliance.
• Maintain high standards of food presentation and service.

Skills

Great work ethic

Customer focus

Positive attitude

Strong communication

Team player

Tools

Food safety knowledge

Hygiene standards

Job description

Working hours: 37.5 hrs a week / Monday to Friday

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Supervisor who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re apersonwho thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

Job Description

A Hospitality Catering Supervisor oversees daily catering operations, ensuring high standards of food service, customer satisfaction, hygiene, and team performance. They lead and support staff, coordinate service delivery, and ensure compliance with food safety and health and safety regulations.

Qualifications

• Great work ethic and an even greater smile
• Customer focused with a passion for offering outstanding service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• You thrive working within a collaborative and inclusive team environment
• Good memory and attention to detail
• Strong communication and interpersonal skills
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

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